Nicole Creighton
Maroochydore,Australia
Summary
Highly dedicated and compassionate education support professional with several years of experience working as a Special Needs Assistant in a primary school setting. Skilled in supporting students with diverse learning, behavioural, and developmental needs, including autism, ADHD, sensory regulation challenges, and physical care requirements. I demonstrate strong ability to follow teacher direction, implement individual support strategies, and contribute to an inclusive, safe, and engaging learning environment. With a calm and patient approach, excellent communication skills, First Aid training, and a current Queensland Blue Card, I am committed to supporting both students and teachers to achieve positive educational outcomes.
I am committed to creating inclusive, safe, and positive learning environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Strata Manager
North Management
Darwin, NT
11.2024 - 10.2025
- Coordinated administrative operations for multiple residential and commercial strata schemes, ensuring documentation, communication, and compliance tasks were completed accurately and on time.
- Managed meeting agendas, minutes, and action items, ensuring committees received clear and professional documentation.
- Provided high-level customer service to owners, residents, committees, and contractors by handling enquiries, resolving issues, and maintaining positive relationships.
- Oversaw maintenance requests, organised contractor attendance, and ensured repairs were completed according to safety and quality standards.
- Assisted with insurance claims, annual fire safety audits, quote comparisons, and regulatory compliance.
- Performed financial administration including processing invoices, tracking payments, and preparing reports.
- Trained new administrative staff in procedures, systems, and customer service expectations.
Administrative Assistant
Merrill Steel
Darwin, NT
06.2024 - 11.2024
- Provided front-desk and customer service support including answering calls, managing email enquiries, and greeting walk-in customers.
- Created quotes, processed sales orders, and communicated timelines with clients and workshop staff.
- Organised stock, monitored inventory levels, and coordinated with suppliers for materials.
- Performed data entry, filing, and general admin duties to support daily business operations.
General Labourer
RAAF Base Tindal
NT
06.2023 - 06.2024
- Worked on major civil works projects including trenching, pipe installation, PCC work, backfilling, and site preparation.
- Used small machinery and hand tools safely while adhering to strict Defence site protocols.
- Maintained clean and hazard-free work areas to support safety compliance.
- Collaborated with contractors and trades to complete daily tasks efficiently.
Traffic Controller
Road & Rail Excavations
Sydney
02.2023 - 05.2023
- Set up traffic management plans and controlled traffic flow around construction sites to protect workers and the public.
- Monitored road conditions and adjusted signage or communication as needed.
- Worked closely with contractors to ensure site access and safety requirements were met.
Special Needs Assistant
St. Anne’s Primary School
Castlerea, Ireland
08.2021 - 01.2023
- Providing one-on-one and small-group support to students with autism, ADHD, sensory processing needs, developmental delays, and behavioural challenges.
- Assisting with classroom preparation including visual supports, sensory tools, and structured learning materials.
- Supporting personal care needs including feeding, toileting, hygiene, dressing, and mobility.
- Escorting students around the school and ensuring safety during transitions.
- Helping students regulate emotions, developing calm-down strategies, and promoting positive behaviour.
- Assisting with literacy and numeracy activities by reinforcing teacher-guided learning plans.
- Maintaining clear communication with teachers, parents, and support teams.
Hospitality Roles – Waitress, Floor Supervisor, Receptionist
01.2017 - 01.2021
- Delivered high-level customer service in fast-paced environments including restaurants, hotels, and cafés.
- Supervised staff during busy shifts, coordinated floor operations, and ensured service standards were met.
- Handled reservations, managed bookings, processed payments, and addressed customer issues professionally.
- Maintained high standards of cleanliness, food safety, and workplace presentation.
Education
QQI Level 5 - Special Needs Assisting
01.2023
Junior & Leaving Certificate - undefined
Castlerea Community School
01.2017
Skills
- Supporting students with additional needs
- Behaviour management and emotional regulation support
- Classroom organisation and learning support
- Strong communication with teachers and parents
- Calm, patient and nurturing approach
- Reliable, quick learner, and adaptable
Certification
- Queensland Working With Children Check (Blue Card)
- First Aid Training
- Manual Handling Certificate
- White Card
- Traffic Control Card
- Qualified Barista
Timeline
Assistant Strata Manager
North Management
11.2024 - 10.2025
Administrative Assistant
Merrill Steel
06.2024 - 11.2024
General Labourer
RAAF Base Tindal
06.2023 - 06.2024
Traffic Controller
Road & Rail Excavations
02.2023 - 05.2023
Special Needs Assistant
St. Anne’s Primary School
08.2021 - 01.2023
Hospitality Roles – Waitress, Floor Supervisor, Receptionist
01.2017 - 01.2021
QQI Level 5 - Special Needs Assisting
Junior & Leaving Certificate - undefined
Castlerea Community School