Nicole Crosby
Avenue Range,SA
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with clients and vendors.
Overview
6
6
years of professional experience
Work History
Event Planer
South East Field Days
07.2022 - Current
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
- Supervised multible helpers and co-workers.
- Streamlined event registration processes, enhancing attendee experience and improving overall efficiency.
- Maximized sponsor visibility through creative placement of branding materials at various touchpoints throughout the event space.
- Prioritized safety protocols by working closely with security personnel, ensuring a secure environment for all event attendees.
- Communicated with lighting and sound companies to obtain price quotes.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Utilized social media to promote events and increase attendance.
- Trained and supervised event staff to complete tasks on time.
Secretary
Yakka Park
07.2022 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Hospitality Worker
Lucindale Deli
12.2017 - 07.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
Education
Hospitality
TAFE SA - International Centre For Hospitality, Tourism, And Food Studies
Adelaide, SAHigh School Diploma -
Millicent High School
Millicent, SA12.2004
Skills
- Planning and Organization
- Event Marketing
- Administration
- Client Relationship Development
- Time Management
- Food service knowledge
- Fundraising
- Budget Management
- Event execution
- Event Planning
Timeline
Event Planer
South East Field Days
07.2022 - Current
Secretary
Yakka Park
07.2022 - Current
Hospitality Worker
Lucindale Deli
12.2017 - 07.2022
Hospitality
TAFE SA - International Centre For Hospitality, Tourism, And Food Studies
High School Diploma -
Millicent High School
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