Summary
Overview
Work History
Skills
Interests
Timeline
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Nicole Donnelly

Springvale,VIC

Summary

Dynamic and reliable professional with a proven track record in high-standard cleaning and sanitation from H&H Catering at Star of the Sea College. As well as exceptional customer service excellence. Excelled in multitasking and problem-solving, significantly enhancing customer and child care experiences. Demonstrates strong abilities in food handling safety and fostering positive relationships, ensuring both safety and satisfaction.

I hold several certifications, including a valid Food Handling Certificate, First Aid Certificate and Working with Children's Check.

Overview

37
37
years of professional experience

Work History

Canteen Assistant

H&H Catering/Gus Beirouti. Star Of The Sea College
04.2022 - 06.2024
  • Cleaned and sanitized surfaces, tools and equipment.
  • Restocked condiments, beverages and utensils per expected use levels.
  • Collected rubbish, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
  • Enhanced customer experience with friendly and prompt service, ensuring all patrons felt valued and attended to.

Childcare Educator

Kids Company
01.1994 - 06.2003
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Supported the emotional well-being of each child by providing compassionate care during moments of distress or anxiety.
  • Provided individualized instruction and support to meet personal needs of each child.

Childcare Educator

Anna's Playschool
10.1987 - 01.1993
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
  • Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.

Skills

  • Cleaning and sanitation
  • Food handling safety
  • Cafeteria equipment operations
  • Special requirements
  • Allergy sensitivities
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Customer service excellence
  • Cash Handling
  • Cleaning procedures
  • Professionalism

Interests

  • Reading
  • Spending time with family and friends
  • Exploring new places with my family

Timeline

Canteen Assistant

H&H Catering/Gus Beirouti. Star Of The Sea College
04.2022 - 06.2024

Childcare Educator

Kids Company
01.1994 - 06.2003

Childcare Educator

Anna's Playschool
10.1987 - 01.1993

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Nicole Donnelly