Summary
Overview
Work History
Certification
Interests
Timeline
Referees
Generic

Nicole Fankhauser

Smithfield,QLD

Summary

I am an experienced healthcare professional with a strong emphasis on patient care and clinical skills. I have a proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. I excel in communication, empathy, and problem-solving to achieve optimal patient outcomes, am reliable and results-driven, with a focus on delivering high-quality care and maintaining a positive, supportive environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Enrolled Nurse Advanced Skills, Mental Health Unit

Queensland Health, Cairns Hospital
01.2021 - Current
  • Maintain up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care
  • Streamlined communication between patients, families, colleagues, treating teams and multi-disciplinary teams to ensure comprehensive understanding of treatment and care plans
  • Perform accurate documentation of patient assessments, interventions and outcomes in compliance with regulatory standards
  • Administer medications via oral, topical and intramuscular injections and monitoring for adverse reactions during commencement of newly prescribed medications/drugs
  • Assist in diabetes management
  • Offer exceptional care, empathy and support to patients recovering from acute and chronic conditions such as but not limited to Schizophrenia, Major Depressive Disorder, PTSD, eating disorders with meal plans and patients with suicidal ideation, plan & intent
  • Implement and maintain care plans for optimal patient care/reatment
  • Quickly respond to situations that impacting safety and security to unit utilising de-escalation skills, involvement in crisis prevention interventions
  • Provide support and guidance to AIN's
  • Remain calm during high-stress, critical situations
  • Mentoring/Preceptor for new nursing staff members
  • ECT - theatre set up, pre-op/post op and recovery of patient
  • Phlebotomy - perform blood collection
  • Forensic inpatient intrastate transfer escort to medium secure units, including handover and orientation to new facility
  • Strong infection control ethics
  • Up-to-date MAYBO training

Enrolled Nurse - JCU Covid Vaccination Program

Queensland Health
08.2020 - 01.2021

Casual position - AstraZeneca and Pfizer vaccination for members of the community, based at JCU - Smithfield. This included a strict screening process, vaccination of their choice/recommendation and post vaccination recovery observation/monitoring for adverse reactions

Casual Enrolled Nurse, NMRA

Queensland Health, Cairns Hospital
01.2019 - 01.2021


  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards
  • Administered medications via oral, topical and intramuscular injections and monitored responses
  • Assisted with diabetes management
  • Performed routine wound care and dressing changes on schedule
  • Strong infection control ethics
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally
  • Utilised strong clinical judgment in prioritising patient needs
  • Collaborated with interdisciplinary teams for optimised patient treatment plans and outcomes
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops and online courses
  • Provided emotional support to patients family members
  • Managed patients recovering from medical or surgical procedures
  • Provided support and guidance to AIN's
  • Provided discharge instructions and if required, community follow-up

Enrolled Nurse - Community Care Unit

Queensland Health
08.2019 - 02.2020

Casual position at community care unit which facilitated transitional accommodation and nursing cares before patients returned to the community. A 20 unit self-contained facility located in the Cairns suburb of Manunda. This role involved medication assistance/guidance, diabetes management, transporting patients to appointments for medical appointments, blood tests, to the pharmacy to fill and collect prescription medications, ongoing education on benefits of ensuring medication compliance, building rapport and assisting with every day ADL's

Enrolled Nurse, Mental Health Unit

Queensland Health, Cairns Hospital
09.2017 - 01.2019
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes
  • Increased quality of care by participating in ongoing professional development opportunities such as education workshops and online courses
  • Liaised with healthcare team members/MDT to plan, implement and enhance treatment strategies
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities
  • Administered medications via oral, topical and intramuscular injections and monitored responses
  • Strong infection control ethics

Assistant in Nursing, NRMA, Cairns Hospital

Queensland Health, Cairns Hospital
03.2016 - 09.2017
  • Under the supervision of RN/EN - one on one care of patients who may require mobility assistance and/or be a high falls risk - showering/bed bathing, oral care, personal care, assisting with meals, completing relevant assessment charts - FBC, behavioural, restraint, bowel, AWS, etc.

Assistant in Nursing

Bupa Aged Care
10.2015 - 08.2017
  • Assisting clients with medication, showering/bathing, oral care, personal care, bed making, assisting with wound care, transporting/repositioning using various hoists and devices, assisting with meals, serving and clearing meals/drinks in dining room

Assistant in Nursing

Ramsay Health, Cairns Private Hospital
02.2016 - 04.2017
  • Under the direction and supervision of RN or EN, taking and recording patient vitals, assisting with meal, transfers, re-positioning, showering/bed baths, oral and personal care

Assistant in Nursing, Day Surgery Unit

Brisbane Private Hospital
11.2014 - 06.2015
  • Collecting patients from the hospital’s reception/admissions, pre-surgery shaving, refilling stock, making beds, pre- surgery packs – (gowns, caps, booties ,towel, surgical washes), giving patients refreshments post-surgery, discharge paperwork, bed relocations, preparing excel chart of next day’s patient’s – patient details / doctor / procedure / time / preparation required / length of stay etc. to assist registered nurses upon admission of patients
  • Pre-admission clerk duties involving collating of next day’s patient charts, anywhere between 45-95 charts per day, inserting procedural paperwork relating to either endoscopy, IVF, PMP, general surgery, orthopaedic surgery, post-operative care information, allergy charts, completed pre-admission paperwork.

Certification

  • Diploma of Nursing (HLT51612) – TAFE North 2017
  • Certificate III Health Services Assistance - AIN – Theatre & Acute (HLT32512) - Applied Care, 2014
  • Certificate III - Aged Care (CHC30212) - Applied Care 2014
  • Phlebotomy Statement of Attainment – TAFE Gold Coast 2014
  • Medical Receptionist Statement of Attainment – TAFE Gold Coast 2008
  • Current Police Check
  • Travel Agent Qualifications

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration such as adventure travel, camping, hiking, kayaking/canoeing, drone videos/photography
  • Enjoy participating in outdoor activities for overall physical and mental well-being
  • Home improvements, gardening

Timeline

Enrolled Nurse Advanced Skills, Mental Health Unit

Queensland Health, Cairns Hospital
01.2021 - Current

Enrolled Nurse - JCU Covid Vaccination Program

Queensland Health
08.2020 - 01.2021

Enrolled Nurse - Community Care Unit

Queensland Health
08.2019 - 02.2020

Casual Enrolled Nurse, NMRA

Queensland Health, Cairns Hospital
01.2019 - 01.2021

Enrolled Nurse, Mental Health Unit

Queensland Health, Cairns Hospital
09.2017 - 01.2019

Assistant in Nursing, NRMA, Cairns Hospital

Queensland Health, Cairns Hospital
03.2016 - 09.2017

Assistant in Nursing

Ramsay Health, Cairns Private Hospital
02.2016 - 04.2017

Assistant in Nursing

Bupa Aged Care
10.2015 - 08.2017

Assistant in Nursing, Day Surgery Unit

Brisbane Private Hospital
11.2014 - 06.2015

Referees

Akhila Janardhan

Clinical Nurse - MHU

Cairns Hospital

Phone:  07 4226 8688


Juby Thomas

Registered Nurse - MHU

Cairns Hospital

Phone: 07 4226 8688




Nicole Fankhauser