Nicole Kolze
Melbourne,VIC
Summary
People focused Human Resource professional with a passion for providing an exceptional people experience whilst adding value to organisations. A career built working with people from various backgrounds in a professional and personable manner. Expert in building relationships with stakeholders to support and celebrate a diverse and inclusive company culture.
Overview
7
7
years of professional experience
Work History
Talent Acquisition Advisor
Peninsula Hot Springs
Fingal , VIC
2022.07 - Current
- Managed sourcing, qualification, and screening of job candidates
- Maximised applicant diversity through strategic posting on job boards, media outlets, and alternative sourcing platforms.
- Collaborated with Business Partners and Hiring Managers to deeply understand hiring needs
- Assisted in identifying most qualified candidates through interviewing process.
- Built talent pipeline according to core company values and role requirements.
- Contacted job applicants to inform of application outcome.
- Ensured compliance with legislative obligations by collecting all necessary pre-employment documentation.
- Collaborated with the People & Culture Business Partners to optimise resourcing structures and contribute to proactive career mapping and succession planning.
People & Culture Resourcer
anzuk Education
Collingwood , VIC
2022.02 - 2022.07
- Assisted with the development of job descriptions and position postings.
- Scheduled interviews with potential candidates and communicated relevant information regarding roles and responsibilities.
- Coordinated recruitment activities including job fairs, campus visits, and other hiring events.
- Coordinated exit interviews for departing employees in order to gather insights into their experiences at the company.
- Monitored employee engagement initiatives to improve retention rates within the organization.
Account Manager
The Global Beauty Group
2019.05 - 2022.02
- Maintained responsibility for multiple accounts, consistently achieving and surpassing assigned performance targets.
- Expanded customer base through proactive identification of relevant product solutions that aligned with client budgets and schedules.
- Addressed specific business issues through targeted communication and solution-oriented approaches.
- Leveraged consultative selling methods to successfully navigate client objections, resulting in increased overall sales achievements.
- Generated new business opportunities by leveraging cold calling techniques, lead generation strategies, and delivering exceptional service.
Manager
Blue Lagoon Float & Spa
West Lakes , South Australia
2017.03 - 2019.03
- Managing staff and creating a positive working environment with both staff and clients from all walks of life catering to their individual needs
- Developed seasonal and targeted promotions to drive brand exposure and generate revenue.
- Hired, led and provided performance management for spa employees.
- Training new and current staff in treatment delivery and skincare
- Maintained meticulous records to document client information.
Spa Therapist
The Lyall Hotel & Spa
2017.03 - 2019.02
- Offering clients a luxurious Day Spa experience, pampering members of the public and hotel guests
- Scheduling appointments efficiently
- Recommending the correct homecare and ongoing treatments to clients.
- Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
Education
Diploma of Human Resource Management - Human Resources Management
Swinburne University
Victoria01.2022
Diploma of Beauty Therapy - Beauty Therapy
Tafe SA
South Australia11.2010
Skills
- Exceptional Communication Skills
- Cross-Functional Collaboration
- Drafting and Administering Contracts
- Problem Solving
- Relationship Building
- Confidentiality
- Continuous Improvement Mindset
- Systems Savvy
- End to End Recruitment
- In-Built Customer Service Ethos
References
References/ Endorsements
Available upon request
Additional Information
- "Nicole bought a rare business acumen to our student group during the HR Diploma, demonstrating a deep understanding of the role of people performance and engagement in business outcomes" Stephanie Gaylard - Swinburne Professional Facilitator 1
Timeline
Talent Acquisition Advisor
Peninsula Hot Springs
2022.07 - Current
People & Culture Resourcer
anzuk Education
2022.02 - 2022.07
Account Manager
The Global Beauty Group
2019.05 - 2022.02
Manager
Blue Lagoon Float & Spa
2017.03 - 2019.03
Spa Therapist
The Lyall Hotel & Spa
2017.03 - 2019.02
Diploma of Human Resource Management - Human Resources Management
Swinburne University
Diploma of Beauty Therapy - Beauty Therapy
Tafe SA
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