Nicole Lupica
Windsor ,NSW
Summary
Proven Retail Sales Associate at Smik, adept in customer service and cash handling, significantly enhanced shopping experiences through meticulous organization and problem-solving. Demonstrated teamwork and collaboration at Costies Catch, ensuring operational efficiency and high safety standards. Skilled in driving satisfaction and productivity with a flexible schedule and reliability. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Smik
01.2021 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Food Service Worker
Costies Catch
02.2020 - 01.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
Education
No Degree - All
Pacific Hills Christian School
Dural, NSW2026
No Degree - Lash Extensions
Lash Nation
Arndell Park03.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Store Opening and Closing
- Reliability and punctuality
- Money Handling
- Flexible Schedule
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
On-SiteImportant To Me
Flexible work hoursTimeline
Retail Sales Associate
Smik
01.2021 - 03.2023
Food Service Worker
Costies Catch
02.2020 - 01.2022
No Degree - All
Pacific Hills Christian School
No Degree - Lash Extensions
Lash Nation
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