Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Nicole Martin

12/250 Beaufort Street, Perth ,WA

Summary

Extremely hard working, result oriented seeking to obtain a career in a public environment, Proven track record to work well within a team environment and confident in my ability to take on board any instructions given to carry out the work that needs to be completed. I am eager to work in a challenging environment and advance my career. My strengths include Problem solving, Willingness and determination to learn and personally develop, Working in a team environment, Communication, Time Keeping

Overview

8
8
years of professional experience

Work History

Administrator

DHL Express Ireland
11.2021 - 03.2024
  • Monitoring all incoming emails throughout the day from customers as well as internally and responding in a timely and efficient matter
  • Organizing, Calling and diverting a fleet of 40 plus drivers making sure all problems and parcels are delivered on promise time and without any problems
  • Scheduling meetings and calls for my direct supervisor and making sure there day runs smoothly
  • Working at the front desk as receptionist, dealing with customers who come in to send or receive packages and also who have enquiries
  • Working in the office handling the accounts of customers, this includes deducting chargers, adding charges and VAT and Duty
  • Also working on the local area network system within the company, this is used to track parcels, check for VAT and Duty and to deal with customs
  • Creating good and trustworthy relationships with all the customers that I meet as well as creating strong relationships with my colleagues.

Senior Bar Tender

O’Callaghan’s Bar and Guest House
05.2016 - 03.2024
  • Worked as a senior Bar tender helping support staff throughout day and night shifts
  • Making sure the roster and schedule are all completed in a timely matter and all problems are dealt with accordingly
  • Doing regular stock take making sure orders are all sent and all deliveries are on time and correct
  • Overseeing the day to night shifts making sure the change is smooth
  • I have completed the books and cash up on both opening and closing shifts
  • Opened and closed the bar taking responsibility that the premises is secure and safe
  • Served as receptionist and host the guest house and dining area
  • Dealing with accommodations such as booking people in as well as checking them out
  • Dealing with customers in all situations.

The Anglers

Carrigrohane
Cork
03.2020 - 11.2021
  • Worked as a team member with other restaurant professionals to ensure satisfied customers
  • I have also been promoted to team leader which takes on more responsibilities such as helping and guiding them throughout the shifts and making sure everything runs smoothly
  • Make suggestions to customers based on their preference and likes
  • Dealing with people on a daily basis while working long shifts
  • Taking many bookings through our email and the company website on our computer booking system
  • Also working the door as a host and welcoming people into the restaurant as well as sitting them
  • Handling walk-ins that we get throughout the day and want to dine with us as well as answering the phone and taking bookings through that
  • Working on the floor taking orders and clearing tables throughout my shift as well as working in the bar serving drinks
  • Taking payments at the end of people's visits through our visa machines using our till system.

Crissham hair studio

Carrighroid
Cork
12.2018 - 12.2019
  • Worked with strong attention to detail and precision
  • My day-to-day duties were ringing clients to confirm their appointments in advance
  • Dealing with bookings from walk-ins as well as over the phone bookings and our online booking system
  • I also greet customers at the door and offer them refreshments and try and make them feel as comfortable as possible
  • I also keep the reception area tidy as well as the other stations in the salon.

Education

Beauty therapy -

College of com
01.2020

Coachford College
01.2019

Skills

  • Hard Working
  • Communication
  • Team Work
  • Organization
  • Multi-Tasking

Hobbies and Interests

  • Traveling and experiencing new cultures
  • Going to the gym and trying to keep fit when I can
  • Reading books

References

Available on request

Timeline

Administrator

DHL Express Ireland
11.2021 - 03.2024

The Anglers

Carrigrohane
03.2020 - 11.2021

Crissham hair studio

Carrighroid
12.2018 - 12.2019

Senior Bar Tender

O’Callaghan’s Bar and Guest House
05.2016 - 03.2024

Beauty therapy -

College of com

Coachford College

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Nicole Martin