Nicole Sander
Springdale Heights, NSW, 2641,NSW
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in providing disability support.
Overview
22
22
years of professional experience
Work History
Disability Support Worker
LiveBetter Community Services
Albury, NSW
03.2019 - 10.2021
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records for client files and handled related paperwork.
- Adhered to company requirements for patient interactions and care standards.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
Care Service Employee
Southern Cross Care
ALBURY
02.2017 - 03.2019
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Customer Service Representative
SSA CLUB
ALBURY, ALBURY
02.2000 - 01.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Murray High School
Lavington, NSW11.2000
Skills
- Emotional Support
- Daily Living Requirements
- Mobility Support
- General Housekeeping
- Appointment Transportation
- Elderly Care
- Time Management
- Conflict Resolution
Timeline
Disability Support Worker
LiveBetter Community Services
03.2019 - 10.2021
Care Service Employee
Southern Cross Care
02.2017 - 03.2019
Customer Service Representative
SSA CLUB
02.2000 - 01.2017
High School Diploma -
Murray High School
References
Emma Charlton
Manager Livebetter
0436801075
Naomi Jane
Team leader
0499349972
Pamela Schouten
Manager SSA Club
0419421117
References
Emma Charlton
Manager Livebetter
0436801075
Naomi Jane
Team leader
0499349972
Pamela Schouten
Manager SSA Club
0419421117
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