Nicole Scott
Launceston,TAS
Summary
Sales Assistant excelling in cash handling and customer service. Recognized for building customer loyalty and enhancing shopping experiences through effective communication and teamwork. Adaptable in fast-paced environments, consistently delivering exceptional service while maintaining safety and cleanliness standards.
Well-qualified Sales Assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
32
32
years of professional experience
Work History
Sales Assistant
Target
09.2022 - Current
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Independent Health Care
Independent Health Care Service
04.2022 - 01.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
YMCA Launceston Activity Officer /Early Childhood Educator Assistant
YMCA
03.2021 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
- Applied play-based strategies to provide diverse approaches to learning.
- Provided individualized support for children with special needs, enabling them to thrive in the classroom setting.
- Supervised children during in-classroom activities and on playground.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time
School Crossing Guard
Department of Infrastructure, Energy and Resources
02.2013 - 12.2020
- Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Contacted school principals to report children not adhering to safe crossing protocols or refusing to follow directions.
- Assisted children in safely crossing streets, attentively assessing traffic conditions and potential hazards.
Educator
Pedder Patter Child Care
07.2015 - 02.2017
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Facilitated positive learning environment, establishing clear expectations and supportive classroom culture.
- Created engaging and informative lesson plans to cover required curriculum standards.
Sales Assistant
Chickenfeed Bargain Stores
06.2004 - 05.2012
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Conducted weekly inventory audits to ensure accuracy in stock levels..
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Assistant
Roelf Vos Supermarket
11.1993 - 01.1999
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Streamlined checkout process, reducing average customer waiting time during peak hours.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Certificate III - Early Childhood Care And Education
Wilson Training
Launceston, TAS03-2015
Certificate II - Community Services
Avidity Training & Development
Launceston, TAS04-2014
Certificate II - Community Services
Tas Tafe
Launceston, TAS12-2013
Certificate II - Business
Wilson Training
Launceston, TAS03-2013
Skills
- Cash handling
- Point of sale operation
- Honest and dependable
- Adaptable and flexible
- Team cooperation
- Customer assistance
- Attention to detail
- Creative thinking
- Building customer loyalty
- Safety and cleanliness standards
- Friendly and helpful
- Customer service
Timeline
Sales Assistant
Target
09.2022 - Current
Independent Health Care
Independent Health Care Service
04.2022 - 01.2023
YMCA Launceston Activity Officer /Early Childhood Educator Assistant
YMCA
03.2021 - 06.2022
Educator
Pedder Patter Child Care
07.2015 - 02.2017
School Crossing Guard
Department of Infrastructure, Energy and Resources
02.2013 - 12.2020
Sales Assistant
Chickenfeed Bargain Stores
06.2004 - 05.2012
Sales Assistant
Roelf Vos Supermarket
11.1993 - 01.1999
Certificate III - Early Childhood Care And Education
Wilson Training
Certificate II - Community Services
Avidity Training & Development
Certificate II - Community Services
Tas Tafe
Certificate II - Business
Wilson Training