Nicole Spedding
Orange,NSW
Summary
Professional caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
UnitingCare West
Orange, NSW
11.2021 - 08.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Kept clients engaged in social networks and communities for personal health and growth.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
- Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Educated clients and families on mental health, wellness and recovery topics.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
Certified Nursing Assistant
UnitingCare West
Orange, NSW
03.2023 - 02.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Delivered high-quality end of life and palliative care to patients in cottage respite and residential facilities
- Built rapport with patients and families, providing emotional support during difficult times.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Education
Certificate IV - Aged Care/Assistant Nursing
TAFE NSW
Orange, NSW02-2024
Certificate III - Family And Community Services
TAFE NSW
NSW12-2021
Skills
- Empathy and patience
- First aid and CPR
- Emergency response training
- Current WWCC
- Client advocacy
- Time management
- Multitasking
- Experience with patients requiring a high-care level of support and assistance with ADLs, end of life and palliative care patients, patients with diagnoses such as dementia in different forms and advanced staged
Accomplishments
- Collaborated with the ACT & Central West UnitingCare Home and Community Care team in the implementation and project development of "The Neighbourhood Model" in our LGA and surrounding areas and suburbs.
Certification
- Certified Assistant Nurse , UnitngCare - 3.5 Years
Timeline
Certified Nursing Assistant
UnitingCare West
03.2023 - 02.2024
Support Worker
UnitingCare West
11.2021 - 08.2024
Certificate IV - Aged Care/Assistant Nursing
TAFE NSW
Certificate III - Family And Community Services
TAFE NSW