Nidhi Kanekal
Wagga Wagga ,NSW
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Smiggle, increased store sales by 13% to LY. Skilled in cash management and computer software, adept at fostering teamwork and driving sales growth through innovative strategies. Excelled in multitasking and maintaining high service standards across roles, demonstrating flexibility and a strong commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Smiggle
Wagga Wagga, NSW
03.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Managed financial aspects and paperwork of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success .
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives to increase team's KPI'S.
Teaching Elderly Technology
Youngster.co
Wagga Wagga, NSW
07.2022 - 01.2024
- Researched or recommend instructions, software equipment, or other helpful things to complement tutoring.
- Utilized listening and questioning strategies to diagnose customer needs and monitor progress.
- Assisted customer with various types of technical issues via email, live chat, social media and telephone. Additionally with online website, access and account issues.
- Developed and maintained strong relations with customers to meet quality expectations.
Waitress
Elbow Room Coffee
Chatswood , NSW
12.2020 - 02.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Accountant's Assistant
Snehal
Gordon , NSW
05.2021 - 12.2021
- Prepared, scanned, reviewed and entered monthly financial statements into app.
- Entered monthly payments to accounts receivable, accounts payable and Ipswich.
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Reviewed general ledger entries and assessed accuracy.
- Analyzed and verified employee expense reports for accuracy.
- Logged in invoices of customers into website accurately.
Data Entry Intern
DAPA
Homebush, NSW
01.2018 - 02.2019
- Enhanced data accuracy by meticulously entering and cross-checking information from various sources.
- Used various computer software - Microsoft Word, Google docs, PowerPoint and organised files in alphabetical order on a computer. Also did voice overs for business presentations.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
Education
Bachelor of Science - Animal Sc Finance And Marketing
Charles Sturt University
Youngster.coSnehalWagga Wagga, NSW11-2024
High School Diploma -
Chatswood High School
Chatswood, NSW01-2020
Skills
Team Leadership
Excellent Customer Service
Cash Management
Documentation And Reporting
Love Teamwork
Visual Merchandising
Time Management
Flexible and Reliable
Computer skills
Certification
- Completed Duke of Edinburgh bronze and silver awards.
Accomplishments
- Achieved and maintained a TIER 2 result in my recent Store Manager review. (aiming for TEIR 1 result next month!). Increased all KPI through boosting sales, resulting in 13% up on sales compared to last year.
Languages
English
Full Professional
Telugu
Professional
Hindi
Limited
Tamil
Elementary
Affiliations
- Practicing traditional martial arts “ Taekwondo ”. Attained red belt won second place in ‘Sydney Taekwondo Championship 2017' and won gold in India Bangalore Tournament 2016, won bronze in India Pune Tournament and Silver in Australia willies taekwondo tournament 2018. (been competing for 8 years)
● 1st place in Food Technology , Chatswood High school 2017.
● Played for Chatswood Rangers Netball U15 team. Team won the championship trophy 2017.
Additional note
- Full availability
- I am currently living in a rental property through REMAX and Hope being my property manager :)
Timeline
Store Manager
Smiggle
03.2023 - Current
Teaching Elderly Technology
Youngster.co
07.2022 - 01.2024
Accountant's Assistant
Snehal
05.2021 - 12.2021
Waitress
Elbow Room Coffee
12.2020 - 02.2023
Data Entry Intern
DAPA
01.2018 - 02.2019
Bachelor of Science - Animal Sc Finance And Marketing
Charles Sturt University
High School Diploma -
Chatswood High School
- Completed Duke of Edinburgh bronze and silver awards.
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