Niessa Newton
Bundaberg,QLD
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Driven sales assistant successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles. Upbeat, customer-focused Sales Associate with 3 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Top produce and saddlery
Gladstone, Qld
12.2021 - 08.2023
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Prepared merchandise for purchase or rental.
- Bagged or packaged purchases and wrapped gifts.
- Ticketed, arranged and displayed merchandise to promote sales.
- Exchanged merchandise for customers and accepted returns.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
Education
Certification 2 Rural Operations
Bundaberg Tafe
Bundaberg, QLD12-2024
Bundaberg State High
Bundaberg11-2024
Gladstone State High School
Gladstone11-2023
Skills
- Stockroom Organization
- Returns And Exchanges
- Account Reconciliation
- Policy And Procedure Adherence
- Sales Consultation
- Processing Payments
- Credit Card Processing
- Store Appearance And Merchandising
- Merchandise Displays
- Customer Inquiries
- Customer Consultation
- Customer Communication
- Customer Relationship Building
- Retail Store Operations
- Inventory And Stocking;
- Sales Assistance
- Pricing And Signage Updates
- Complaint Handling
- Customer Service
- Cash Register Operation
- Payment Processing
- Money Transfer Systems
- Reliable And Punctual
- Setting Up Displays
- Cash Handling
- Telephone And Front Desk Reception
- Stocking And Receiving
- Money Handling
Timeline
Sales Assistant
Top produce and saddlery
12.2021 - 08.2023
Certification 2 Rural Operations
Bundaberg Tafe
Bundaberg State High
Gladstone State High School
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