Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikhita Ram

Castle Hill

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

5
5
years of professional experience

Work History

Fashion Retail Assistant

Forever New
01.2023 - 02.2024
  • Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.
  • Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
  • Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
  • Managed fitting rooms by providing prompt assistance to customers while maintaining organization and cleanliness at all times.

Crew Coach

Mcdonalds
01.2020 - Current
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.

Barista

Leaf Cafe
04.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Bachelor of Science - Psychology

Macquarie University
Macquarie Park, NSW
2028

High School Diploma -

Cheltenham Girls Highschool
Cheltenham, NSW
2023

Skills

  • Leadership Qualities
  • Friendly and outgoing
  • Coaching Techniques
  • Complex Problem-Solving

Timeline

Barista

Leaf Cafe
04.2024 - Current

Fashion Retail Assistant

Forever New
01.2023 - 02.2024

Crew Coach

Mcdonalds
01.2020 - Current

Bachelor of Science - Psychology

Macquarie University

High School Diploma -

Cheltenham Girls Highschool

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Nikhita Ram