Nikhita Ram
Castle Hill
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
5
5
years of professional experience
Work History
Fashion Retail Assistant
Forever New
01.2023 - 02.2024
- Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.
- Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
- Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
- Managed fitting rooms by providing prompt assistance to customers while maintaining organization and cleanliness at all times.
Crew Coach
Mcdonalds
01.2020 - Current
- Facilitated open communication among crew members, fostering trust and collaboration within the team.
- Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
- Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
- Fostered a positive work environment, enhancing crew morale and job satisfaction.
Barista
Leaf Cafe
04.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Psychology
Macquarie University
Macquarie Park, NSW2028
High School Diploma -
Cheltenham Girls Highschool
Cheltenham, NSW2023
Skills
- Leadership Qualities
- Friendly and outgoing
- Coaching Techniques
- Complex Problem-Solving
Timeline
Barista
Leaf Cafe
04.2024 - Current
Fashion Retail Assistant
Forever New
01.2023 - 02.2024
Crew Coach
Mcdonalds
01.2020 - Current
Bachelor of Science - Psychology
Macquarie University
High School Diploma -
Cheltenham Girls Highschool