Nikiesha Boyle
Lismore,NSW
Summary
Customer-focused, with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Organized Receptionist Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
3
3
years of professional experience
Work History
Childcare Educator
Nestle In
Goonellabah
01.2024 - Current
- Met with parents and guardians to discuss children's progress and areas requiring improvement.
- Read stories aloud to the kids both individually and collectively during story time sessions.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Taught children foundational skills in colors, shapes and letters.
- Maintained daily records of individual activities, behaviors, meals and naps.
OSHC Coordinator
Our Lady Help of Christians
Lismore, NSW
08.2023 - 01.2024
- Organized team events to promote a positive work environment.
- Completing Rosters.
- Making Bookings for families.
- Communicating with parents.
- Problem Solving.
- Directing Staff.
Administrative Assistant
ACE Community Colleges
Lismore , NSW
05.2023 - 07.2023
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Responded effectively to sensitive inquiries or complaints.
- Managed the distribution of incoming mail and packages.
- Resolved customer complaints or answered customers' questions.
Sales Assistant
The Reject Shop
Goonellabah, NSW
05.2022 - 08.2022
- Ticketed, arranged and displayed merchandise to promote sales.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Accepted and completed cash, check and credit card payments.
- Assisted customers with returns, exchanges and refunds.
- Greeted customers to determine wants or needs.
- Answered incoming telephone calls to provide store, products and services information.
Sandwich Artist
Subway
Lismore , NSW
01.2021 - 02.2022
- Checked expiration dates on products to ensure freshness of items served to customers.
- Operated cash register to accept cash or credit card payment and issue receipt for transaction.
- Informed customers of regular deals or monthly specials to upsell orders.
- Monitored temperature of freezers and coolers throughout shift.
- Verified that prepared food met quality standards prior to serving it to customers.
- Scrubbed and polished counters to remove debris and food.
- Operated cash registers to process payments from customers.
- Organized inventory for efficient restocking of products.
Education
TAFE NSW
Casino, NSW12-2019
Summerland Christian College
Goonellabah, NSW11-2017
Skills
- Classroom Management
- Student Engagement
- Payment Processing
- Early Childhood Education
- Cleaning and Sanitation
Timeline
Childcare Educator
Nestle In
01.2024 - Current
OSHC Coordinator
Our Lady Help of Christians
08.2023 - 01.2024
Administrative Assistant
ACE Community Colleges
05.2023 - 07.2023
Sales Assistant
The Reject Shop
05.2022 - 08.2022
Sandwich Artist
Subway
01.2021 - 02.2022
TAFE NSW
Summerland Christian College
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