Summary
Overview
Work History
Education
Skills
Timeline
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Nikita Jeftic

Campbelltown,NSW

Summary

I have the ability to work and have optimum performance in a food services environment either front or back of house with skills in food preparation and experience in customer service, knowledge of cash handling and Till Operation and basic math knowledge. As well as the ability to work in customer service and retail related positions with experience in stock upkeep, assisting customers, conflict resolution.

I currently have RSA certification and have applied with a Job agency to complete an RCG to allow me to work in multiple RSA/ Bartending positions.

Overview

7
7
years of professional experience

Work History

Bettys Burgers Team Member (BOH)

Betty's Burgers & Concrete
08.2019 - 05.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained Work Place Health and Safety Standards for Food Services and Preparation
  • Worked in Food preparation and Storing, Cooking and Frying food to attend to customer orders while behind the grill.
  • Washed and Attended to dishes during rush hours and to maintain enough equipment for Food prep and Storage.

St Vincents Volunteer

St Vincents De Paul
10.2018 - 12.2019


  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Behaved In a welcoming, bubbly and friendly manner whilst assisting customers in-store.
  • Attended to cleaning, vacuuming, wiping and dusting surfaces to maintaining cleanliness.
  • Processed customer transactions through a till and provided eftpos transactions.
  • Organised clothes, dressed mannequins and tidied and organised stock to create an appealing and aesthetically pleasing store environment to draw in more customers

Video Store Clerk

Video Connection
09.2013 - 05.2017
  • Enhanced customer satisfaction by providing knowledgeable recommendations on movies and games.
  • Collaborated with team members to maintain a clean and welcoming store environment.
  • Contributed to the success of promotional events such as Movie deals, recommending deals for new releases and confectionery.
  • Educated customers about rental policies to reduce misunderstandings regarding late fees or damaged products.
  • Processed Returns, Cleaned discs, checked for disc damages and attended to DVD cleaning machines to assure optimal performance and quality playing for movies and stock upkeep.
  • Served customers in a friendly and professional manner, offering recommendations and giving feedback and movies according to their personal tastes.
  • Performed stock takes and and cash drops at the end of shift and maintained order of shelves as well as cleaning the store and tidying the merchandise.

Education

No Degree - Highschool

Byron Bay High School
Byron Bay, NSW

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Cleaning
  • Workplace Safety
  • Money Handling
  • Order Preparation
  • Analytical Thinking
  • Order Taking
  • Organizational abilities
  • Basic Math Competence
  • Product restocking
  • Patience and Empathy
  • Customer Assistance
  • Work Ethic and Integrity
  • Cleaning and sanitizing
  • Time management skills

Timeline

Bettys Burgers Team Member (BOH)

Betty's Burgers & Concrete
08.2019 - 05.2020

St Vincents Volunteer

St Vincents De Paul
10.2018 - 12.2019

Video Store Clerk

Video Connection
09.2013 - 05.2017

No Degree - Highschool

Byron Bay High School

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Nikita Jeftic