Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nikita Kuzma

Warwick

Summary

Dynamic professional with proven ability to excel in both collaborative and independent environments. Strong work ethic complemented by exceptional organizational skills. Demonstrated expertise in delivering outstanding customer service. Committed to leveraging transferable skills to drive success in an innovative organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Traineeship

SDIEA
03.2025 - Current
  • Managed time efficiently to ensure timely completion of tasks and adherence to deadlines.
  • Welcomed visitors warmly at reception, addressing inquiries in person and via phone.
  • Coordinated pre-event meetings with coworkers to discuss and assign event responsibilities.
  • Facilitated smooth communication among team members regarding event objectives.
  • Boosted social media engagement through creative content creation.
  • Organized spaces, materials and catering support for internal and client-focused meetings.

Retail Worker

Ally Fashion
10.2023 - 04.2025
  • Replenished merchandise on sales floor and organized shelves to enhance product visibility.
  • Assisted in visual merchandising projects, including window displays and mannequin styling.
  • Managed customer complaints professionally while adhering to company policies.
  • Ensured consistent cleanliness and organization throughout the store.

Click and Collect Team Member

Coles
10.2023 - 04.2024
  • Maximized productivity and efficiency through collaboration with team members.
  • Introduced innovative ideas and solutions to enhance overall team performance.
  • Completed customer pickup and shopping orders within local area.
  • Identified customer needs to recommend optimal products and services.
  • Streamlined IT operations for increased productivity by optimizing processes and automating tasks.

BOH and FOH Team Member

Red Rooster
01.2021 - 03.2024
  • Responded promptly to customer inquiries and complaints, showcasing exceptional service skills.
  • Trained new team members on front-of-house operations for enhanced service delivery.
  • Fostered team morale through regular communication and collaboration in fast-paced environment.
  • Supervised stock levels of kitchen ingredients to ensure freshness of served food.
  • Maintained cleanliness and organization of workplace, ensuring health and safety compliance.

Education

Warwick State High School
Warwick, QLD

Skills

  • Time management
  • Customer service
  • Visual merchandising
  • Team collaboration
  • Communication skills
  • Problem solving
  • Creative and resourceful
  • Task prioritization
  • Positive attitude, friendly
  • Organized
  • Attention to detail
  • Flexible and Adaptable
  • Fast learner
  • Computer skills

Certification

  • Responsible service of alcohol (RSA)
  • Responsible service of gambling (RSG)
  • Certificate 1 in Workplace Skills

Timeline

Business Traineeship

SDIEA
03.2025 - Current

Retail Worker

Ally Fashion
10.2023 - 04.2025

Click and Collect Team Member

Coles
10.2023 - 04.2024

BOH and FOH Team Member

Red Rooster
01.2021 - 03.2024

Warwick State High School

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Nikita Kuzma