NIKITA WRIGHT
Melton,VIC
Summary
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
Hungry Jacks and KFC
Ballarat, VIC
10.2021
- Maintained high standards of customer service during high volume, fast paced operations
- Mastered point-of-service computer system for automated order taking
- Handled currency and credit transactions quickly and accurately
- Cleaned and organise eating, service and kitchen area
- Communicate with customers regarding orders, comments and complaints.
Makeup Artist
Self-employed
Vic
09.2020 - Current
- Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments
- Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines
- Ordered makeup materials and equipment from suppliers when inventory was running low
- Responded to customer inquiries by phone, email and in person
- Customised styles, services and products to suit client needs and maintain customer satisfaction
- Designed contemporary new styles for people of all ages.
Gaming Attendant
Golf House Hotel, Bluebell Hotel, Monash Hotel
Ballarat And Clayton
08.2022 - 04.2024
- Maintained high standards of customer service during high volume, fast paced operations
- Mastered point-of-service computer system
- Handled currency and credit transactions quickly and accurately
- Cleaned and organise bar, gaming and smokers area
- Communicate with customers regarding orders, comments and complaints
- Restocked Items in bar and gaming room
- Made complimentary coffees, teas and hot chocolates
- Took phone bookings for bistro.
Gaming Supervisor
The Courthouse
Footscray, Vic
11.2023 - 02.2024
- Cash balancing at end of shift
- Closing and operating TAB
- Monitor safety and security of venue and patrons
- Strict adherence to VGCCC rules and regulations
- Compiling incident reports and liaising with Vic Pol as required
- General duties as required.
Personal online shopper/supervisor/ grocery
Woolworths
Ballarat, Vic
09.2021 - 09.2022
- Packing orders ready for pick up or delivery
- Accurately selecting requested items within a fast-paced environment
- Greeted customers and helped with covid check in
- Stocked and faced shelves.
Retail assistant/Manager
Nanna dots goodies
Ballarat, Vic
11.2020 - 01.2021
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Counted cash, made change and stored coupons to keep organised
- Calculated pricing, applied discounts and collected payment to process transactions
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Education
Responsible Service of Gaming -
Responsible Service of Alcohol -
01.2022
Diploma in Makeup Artistry -
Institute of Makeup Artistry
09.2020
Completion of Year 10 -
Woodmans Hill Secondary College
Ballarat, VIC12.2019
Skills
- Decision Making
- Creativity and Originality
- Appointment Scheduling
- Payment Processing
- Digital Recordkeeping
- Cash Register Operation
- Clear Communication
- POS Terminal Operation
- Product Sales
- Engaging with Diverse Customers
- Customer Service
References
References available on request
Timeline
Gaming Supervisor
The Courthouse
11.2023 - 02.2024
Gaming Attendant
Golf House Hotel, Bluebell Hotel, Monash Hotel
08.2022 - 04.2024
Crew Member
Hungry Jacks and KFC
10.2021
Personal online shopper/supervisor/ grocery
Woolworths
09.2021 - 09.2022
Retail assistant/Manager
Nanna dots goodies
11.2020 - 01.2021
Makeup Artist
Self-employed
09.2020 - Current
Responsible Service of Gaming -
Responsible Service of Alcohol -
Diploma in Makeup Artistry -
Institute of Makeup Artistry
Completion of Year 10 -
Woodmans Hill Secondary College