Cyril Espares
Goonellabah,NSW
Summary
Highly motivated and detail-oriented pharmacy assistant with 4 years of experience seeking a position to utilize my strong organizational skills, attention to detail, and customer service abilities in a new dynamic work atmosphere. I am a well-organized candidate with solid experience coordinating with prescribers and individuals to address issues. I also have a good relationship-building and multitasking skills, with great communication as well as being a dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Dispense Technician
Lismore Priceline Pharmacy
11.2023 - Current
- Enhanced pharmacy efficiency by accurately dispensing medications and maintaining appropriate inventory levels.
- Reduced medication errors through meticulous attention to detail in filling prescriptions and verifying patient information.
- Streamlined workflow by organizing and prioritizing tasks, ensuring timely completion of all duties.
- Ensured patient safety with diligent adherence to pharmaceutical guidelines, laws, and regulations.
- Collaborated with pharmacists to resolve medication-related issues and provide exceptional customer service.
- Assisted customers with prescription pick-up, providing friendly service and answering any questions they had about their medications.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted in performing administrative tasks such as answering phones, scheduling appointments, and managing cash transactions.
Pharmacy Assistant
Lismore Discount Drug Store
12.2019 - Current
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Trained new pharmacy staff on computer system and drug management protocols.
- Supported operations with filing, copying and faxing.
Kitchen Hand
Alstonville Adventist Senior Living
01.2023 - 01.2024
- To familiarized dietary restrictions which is commonly found in aged care facilities.
- To work collaboratively with kitchen staff, cooks, and dietary supervisors to ensure smooth operation of the kitchen and timely meal service to residents.
- Understanding of the importance of maintaining resident privacy and confidentiality, particularly when handling sensitive dietary information or interacting with residents and their families.
- Flexible and adaptable to changing needs and circumstances, including adjusting meal plans based on last-minute dietary requests or unexpected changes in resident preferences.
- Proficient in basic food preparation techniques including chopping, slicing, dicing, and portioning ingredients according to recipes and dietary requirements.
Education
High School Diploma -
Blue Hills College
Goonellabah, NSW2023
Skills
- Customer Service
- Patient Counseling and Education
- Problem-Solving
- Medication Dispensing
- Drug Interaction Awareness
- Adaptability and Flexibility
- Decision-Making
- Dosage Calculation
- Attention to Detail
- Pharmaceutical knowledge
- Communication Skills
Accomplishments
As a newly graduate from high school, a few accomplishments I achieved during this time was:
- Becoming the college captain for 2023.
- Receiving the DUX for my school.
- Receiving citizenship awards and many others.
- Organising and execute sporting events on behalf of my school.
- Publicly speaking on behalf of my school on events such as Anzac Memorials and Remembrance Day in front of the Northern Rivers Community.
Certification
Pharmacy Assistant S2/S3
P2 Driving License
Timeline
Pharmacy Dispense Technician
Lismore Priceline Pharmacy
11.2023 - Current
Kitchen Hand
Alstonville Adventist Senior Living
01.2023 - 01.2024
Pharmacy Assistant
Lismore Discount Drug Store
12.2019 - Current
High School Diploma -
Blue Hills College
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