Nikko Sagrado
Canberra
Summary
Currently studying my third year at The University of Canberra for a Bachelor's degree in Engineering Honours with a specialist in Robotics and AI.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Grill'd Healthy Burgers
12.2022 - Current
- Collaborated closely with team members to coordinate shift tasks and maintain a smooth, customer-focused operation.
- Handled customer inquiries and complaints with professionalism, ensuring positive guest experiences and issue resolution.
- Contributed to fast-paced decision-making during peak hours by communicating clearly with teammates and adapting quickly to shifting priorities.
Team Leader
Grill'd Healthy Burgers
12.2023 - 09.2024
- Led team operations during shifts, fostering a collaborative and efficient work environment while ensuring adherence to service standards.
- Trained staff in food handling, hygiene, and operational procedures to ensure compliance with health and safety regulations.
- Made quick, effective decisions under pressure during busy shifts, coordinating with team members to resolve issues and maintain service flow.
Education
Bachelor of Engineering (Honours) - Robotics And AI
University of Canberra
Bruce, ACT05-2027
Senior Secondary Education -
Gungahlin College
12.2022
Skills
- Ability to Work Under Pressure
- Customer Service
- Adaptability
- Leadership and Teamwork
- Critical Thinking
- Problem Solving
Work Experience
Cyber Security Work Experience - Services Australia
Cyber Capabilities Branch - November 2022
- Gained hands-on experience in operating system installation, Python scripting, and microcontroller programming within a cybersecurity-focused environment.
- Explored web application penetration testing, system administration, and web development practices with a focus on secure design.
- Interfaced with microcontrollers and developed foundational cyber security skills, including secure coding and basic vulnerability assessment.
- Demonstrated strong team collaboration and independent problem-solving, consistently completing technical tasks to a high standard under supervision.
Certification
Certificate III in Hospitality
December 2022 — December 2023
- Obtained as part of the Team Member role at Grill'd, through Dynamic Learning Services.
Responsible Service of Alcohol (RSA)
- Obtained as part of the Team Member role at Grill'd
Timeline
Team Leader
Grill'd Healthy Burgers
12.2023 - 09.2024
Team Member
Grill'd Healthy Burgers
12.2022 - Current
Bachelor of Engineering (Honours) - Robotics And AI
University of Canberra
Senior Secondary Education -
Gungahlin College
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