Niko Jacquard
Perth
Summary
I am a hard working and warm young woman with 8 years of experience in customer service and various Front of House roles. Skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations with an aptitude for learning and evolving.
Management roles in restaurant and theatre settings have established a strong sense of leadership, problem-solving skills and initiative. I thrive in fast-paced environments and enjoy being an adaptable team player that can shift into any role at any time. I am reliable, dedicated and punctual.
I have earned a BSc in Nutrition Science from Curtin University, graduating in Nov 2020. Last year I began to undertake the Masters of Dietetics at Curtin University. I have currently deferred to refocus my learning and energy away from academia and into the workforce. Here I gained a sound foundation and practical experience in professional communication, establishing client relationships and ongoing professional reflection.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Host and Waitress
Monsterella Pizza
Wembley
09.2018 - Current
- Supervisor and management role, required to quickly resolve service, customer and food-related issues.
- Manage reservations, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Easily delegate and communicate effectively with team during fast pace service
- Adapt quickly and easily to sudden role changes dependent on restaurant demands.
- Train new staff members
Bar Manager and Usher
Regal Theatre
Subiaco
04.2016 - 01.2022
- Provide positive experience for patrons while troubleshooting seating issues.
- Politely assert rules and policies of theatre.
- Trained and alert for a range of emergency situations.
- Manage and supervise bar staff to effectively complete their duties.
- Closed out cash register and prepare cashier report at close of business.
Artist
Regal Theatre
Subiaco
07.2020 - 08.2020
Commissioned Art Deco Mural for Regal Theatre Office
Artist
Subilicious
Subiaco
02.2019 - 02.2019
- Two days of live street art (Oil Painting) for Subaico Fringe hub.
Food Server
Bratwurst Bar Market Stall
Subiaco
09.2014 - 06.2018
Deli Worker
Deli Divine
Subaico
11.2015 - 04.2016
Checkout Operator
Coles Supermarket
Subaico
01.2012 - 08.2015
Education
Master of Science - Dietetics
Curtin University
Perth, WA11.2024
Bachelor of Science - Nutrition Science
Curtin University
Perth, WA11.2020
Year 12 WACE
John XXIII College 2015
Skills
- Organisational and time management skills
- Inter-personal and communication skills
- Teamwork and leadership skills
- Systems-thinking approach
- Creative and positive attitude
- Flexible & Adaptable
Certification
- Cultural Orientation Plan for Health Professionals (2020)
- Environmental Health Australia FoodSafe® Food Handler Training Program (2021)
- Working with Children's Check
- C-Class Australian Drivers License
- National Police Clearance
- Foodbank Certificate of Commendation (2021)
- School of Public Health Letter of Commendation (2018, 2019, 2022).
Volunteer work
Food Bank WA Warehouse, (February - August 2021)
Food Sensations for Schools, Foodbank WA (2021)
- East Hamilton Hill Primary School, 2 week program
- Hudson Park Primary School, 1 week program
Food Sensations for Adults, Foodbank WA (2021)
- Kelmscott Community Centre, 4 week program
- Adult Migrant English Program, 4 week program
Food Sensations administration duties, Foodbank WA (May 2021)
Ishar Nutrition Education Assisatant (Dec 2022)
- Pediatric nutrition education session for Arabic speaking families
Referees
Kim Knight - Regal Theatre
0448111308, kim@regaltheatre.com.au
Tania Nicolo - Monsterella Pizza
0451118568, info@monsterella.com.au
Caylah Batt - Food Sensations for Adults coordinator
caylah.batt@foodbankwa.org.au
Timeline
Artist
Regal Theatre
07.2020 - 08.2020
Artist
Subilicious
02.2019 - 02.2019
Host and Waitress
Monsterella Pizza
09.2018 - Current
Bar Manager and Usher
Regal Theatre
04.2016 - 01.2022
Deli Worker
Deli Divine
11.2015 - 04.2016
Food Server
Bratwurst Bar Market Stall
09.2014 - 06.2018
Checkout Operator
Coles Supermarket
01.2012 - 08.2015
Master of Science - Dietetics
Curtin University
Bachelor of Science - Nutrition Science
Curtin University
Year 12 WACE
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