Niko Li
North Rocks
Summary
Personable, professional and extremely diligent, developing strong teamwork and customer service skills from many years of experience. Proficient in effective communication and problem solving skills, ensuring that all tasks at hand are completed promptly and accurately. I am ready to leverage these transferrable skills in order to make a meaningful impact to your company.
Overview
3
3
years of professional experience
Work History
Tutor
Alchemy Tuition
01.2025 - Current
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Designed customized lesson plans to meet individual student needs and learning styles.
- Served as a role model for students, a mentor rather than just a teacher
- Facilitated engaging tutoring sessions that improved student comprehension and retention of subject matter.
Front of House and Dish-washer
La Boucherie
03.2024 - 02.2025
- Provided exceptional customer service, ensuring positive guest experiences and addressing inquiries promptly.
- Managed front desk operations, including check-ins, reservations, and payment processing efficiently.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Collaborated with kitchen staff to streamline order delivery and enhance overall service flow.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Freelance Ai Writer
Outlier
12.2024 - 08.2025
- Collaborated with various other freelancers across the globe to perform tasks on projects
- Utilised my various skills in undergraduate maths, english and science in order to perform tasks
- Attended webinars and onboarding sessions to optimise prompts that can be used to train AI
- Developed an understanding in AI software and developed proficient AI training skills, designed to optimise LLMs for contractor companies
- Created prompts to train AI that were of the highest standard in order to be accepted as sufficient by companies
Office Member
Comfort Living Strata Management
06.2022 - 11.2022
- Worked as an office member in an office setting for work experience
- Ran errands, shredded confidential documents and disposed of them appropriately
- Sorted documents to their respective folders, and labelled mail with the appropriate addresses using stickers
- Performed various maintenance around the office to create a clean and optimal workspace
- Implemented filing system upgrades, enhancing document retrieval efficiency.
Education
Bachelor of Science - Electrical Engineering
UNSW
Sydney, NSW01.2030
High School Diploma -
Baulkham Hills High School
Baulkham Hills, NSW01.2024
Primary School -
Greystanes Public School
Greystanes01.2018
Skills
- Customer service background
- Collaboration and teamwork
- Clear communication
- Multiple years in manual loading experience
- Manoeuvres complex and stressful situations without issues
- Cash handling and POS systems
- Experience with many technological processes
- Can form social connections promptly
- Experience in Ai training
- Clear Employer-Employee Communication
Accomplishments
- Oracle status at Outlier
- Granted after receiving 80% of reviews as 5 stars.
- HSC Certificate
- Achieved a 98+ ATAR.
- Duke of Edinburgh Award (2020-2024)
- Strengthened communication, resilience and teamwork through diverse challenges.
- Volleyball Captain(2023-2024)
- Led team success and honed in on leadership and teamwork skills
LANGUAGES
English
Cantonese
Timeline
Tutor
Alchemy Tuition
01.2025 - Current
Freelance Ai Writer
Outlier
12.2024 - 08.2025
Front of House and Dish-washer
La Boucherie
03.2024 - 02.2025
Office Member
Comfort Living Strata Management
06.2022 - 11.2022
Bachelor of Science - Electrical Engineering
UNSW
High School Diploma -
Baulkham Hills High School
Primary School -
Greystanes Public School