NIKOLAS SMITH
MELBOURNE,VIC
Summary
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Thorough team contributor with strong organizational capabilities. Experience in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
13
13
years of professional experience
Work History
Hire Controller
Hex Hire
09.2023 - 11.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted accounts team with inquiries regarding purchase orders as well as invoicing.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Delivered services to customer locations within specific time-frames.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Operate and conducted pre-hire inspections on machinery.
- Organised transport of machinery to work sites as well as organising transport of machinery to come back after hire had been completed. (Internal transport and subcontractors).
- Completed deliveries of machinery via car and/or trailer as well as in beaver tail truck.
- Developed and maintained courteous and effective working relationships.
Storeman
Nordale
02.2021 - Current
- Responding to emails and phone queries from internal staff and customers in a timely manner
- Ensure that people from outside the warehouse area adhere to safety requirements
- Operating equipment that is used in the warehouse and ensure that training and licences required are maintained
- Pick and pack orders ready for dispatch
- Ensure accuracy of stock picked against order
- Ensure stock picked for dispatch is in good condition and packed adequately to prevent damage in transit
- Book transport (Local, Domestic and international) according to guidelines and lowest cost criteria whilst also meeting customer commitments
- Loading goods that are being dispatched and ensuring that signatures are obtained for goods leaving the warehouse
- Unload inwards goods from transport
- Insuring that goods are in good condition and are correct according to paperwork description, quantity, expiry date (if applicable)
- Store goods in appropriate locations in the warehouse, ensure stock is rotated
- Maintaining the warehouse in an orderly and clean state
- Manage waste disposal ensuring proper segregation of waste for recycling
- Assist with activities such as board cutting, sheeting
- Recommend improvements to warehouse operations and processes to meet evolving business requirements
- Input of customers purchase orders into JIM2 system
- Tracking customers goods if queried
- Invoicing of sales
- Processing of payments via Commonwealth Bank Smart EFTPOS machine
- Opening up the business for trading
- Recommending products to customers to suit their needs
- Assisting couriers and customers carry goods to their vehicle
- Handling customer complaints and offering assistance to resolve any issues that may arise
- Contacting manufactures if the business has issues with stock that has arrived (Damaged, incorrect, delayed).
Merchandiser
Crossmark - Apple
06.2020 - 12.2020
- Cleaning fixtures
- Completing reports
- Coordinating with department managers if items need to be replaced from displays
- Replenishment of gift cards
- Changing fixtures to adhere to current planogram which are supplied by Apple
- Insure fixtures are safe for customers to interact with
- Report any damaged fixtures.
Merchandiser/Warehouse Manager
Strike Force - Bunnings
08.2019 - 07.2020
- Replenishing stock on shelves for various clients
- Insure that ticket prices are clearly visible and undamaged
- Making sure that stock on shelving is in the correct placements
- Try to acquire offsite spots to put stock onto in relevant locations to stock
- Completing report forms in the system
- Supervising 10 staff members
- Insuring staff are adhering to OHS safety standards
- Adhering to safety standards when installing electrical products onto display benches
- Making sure quality standards are being implemented onto display benches
- Providing assistance to staff regarding installation of display benches into Bunnings stores
- Managing installation of display benches into stores
- Coordinating with store managers and staff to insure safety compliance during installation at store levels.
Apprentice Mechanic
Alex's Automotive
01.2019 - 06.2019
- Minor and Major Services
- Diagnostics
- Mechanic repairs.
Apprentice Mechanic
Western Nissan
08.2018 - 11.2018
- Minor and Major Services.
Replenishment Member
Woolworths
08.2016 - 07.2018
- Breaking down pallets, stacking shelves, and managing the crew to ensure that the load was completed ready for the next day.
Brand Ambassador
CPM - Microsoft
01.2015 - 06.2015
- Providing support for customers regarding issues they have, recommending products to suit the customers' needs and wants, hardware diagnostics and solutions, providing training to staff members at JB HI FI regarding Microsoft products.
Brand Ambassador
CPM - Google
03.2014 - 08.2014
- Providing support for customers regarding issues they have, recommending products to suit the customers' needs and wants.
Brand Ambassador
CPM - Optus
11.2013 - 02.2014
- Providing customer support to tailor Fixed Services (Home Phone and Internet) to their needs, as well as Mobile Services then handing the customer over to a sales person that works for Optus.
Waiter
The Service Crew
03.2012 - 02.2013
- Taking food and beverage orders and serving food and beverages to customers at tables in West Waters Entertainment Complex
- Checking with customers to ensure that they are enjoying their meals and assisting customers to correct any problems/concerns that they may have
- Communicating with customers to resolve complaints or ensure satisfaction.
Education
Heavy Rigid Licence -
Barkley's Driving School
Ravenhall, Victoria08-2024
Certificate in First Aid - First Aid
Australia Wide First Aid
10-2023
Forklift Course (TLILIC0003) - undefined
Start Training Group
11.2020
Certificate III in Information Technology - undefined
Victoria University
11.2013
Certificate III in Hospitality - undefined
Kangan Institute
11.2013
Victorian Certificate of Education - undefined
Lakeview Senior College
11.2013
Skills
- Customer Service
- Computer Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Communication Skills
- Leadership Skills
- Problem-Solving
- Excellent Communication
- Good Telephone Etiquette
- Team Management
Hobbies and Interests
- 4x4 driving
- Camping
- Fishing
- Working on computers
References
References available upon request
Timeline
Hire Controller
Hex Hire
09.2023 - 11.2024
Storeman
Nordale
02.2021 - Current
Merchandiser
Crossmark - Apple
06.2020 - 12.2020
Merchandiser/Warehouse Manager
Strike Force - Bunnings
08.2019 - 07.2020
Apprentice Mechanic
Alex's Automotive
01.2019 - 06.2019
Apprentice Mechanic
Western Nissan
08.2018 - 11.2018
Replenishment Member
Woolworths
08.2016 - 07.2018
Brand Ambassador
CPM - Microsoft
01.2015 - 06.2015
Brand Ambassador
CPM - Google
03.2014 - 08.2014
Brand Ambassador
CPM - Optus
11.2013 - 02.2014
Waiter
The Service Crew
03.2012 - 02.2013
Forklift Course (TLILIC0003) - undefined
Start Training Group
Certificate III in Information Technology - undefined
Victoria University
Certificate III in Hospitality - undefined
Kangan Institute
Victorian Certificate of Education - undefined
Lakeview Senior College
Heavy Rigid Licence -
Barkley's Driving School
Certificate in First Aid - First Aid
Australia Wide First Aid
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