Nintiha Mahmood
Campbelltown
Summary
A motivated student who is eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn, and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Highly adaptable and a quick learner who uses critical thinking skills and problem solving methods to execute the best outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality Worker
West Leagues Group Macarthur
Campbelltown
02.2024 - Current
- Bar attendant - To serve drinks and manage the cash register, whilst displaying excellent customer service and following RSA guidelines.
- Gaming payout attendant - Servicing gaming machines through critical thinking and computer knowledge, serving drinks/ food and welcoming guests whilst applying RCG guidlines.
- Cashier Box - Paying out large amounts of cash, and managing large amounts of money whilst using computers to track missing tickets and to log cash input and output.
- Implemented promotional strategies to increase occupancy rates and maximize revenue.
- Complied with local and state alcohol and gambling laws and regulations (RCA and RCG qualifications).
- Resolved issues with guest orders.
- Built excellent relationships with guests to achieve repeat business.
- Responded promptly to customer complaints in a professional manner.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
Sandwich Artist
Subway
Campbelltown
11.2020 - 03.2024
- Completed opening, closing and shift change tasks by following company guidelines.
- Assembled and served meals according to specific guest requirements.
- Managing inventory and recording stock.
- Managing staff as a senior team leader, and dealing with customer complaints in a professional manner.
- Cooperating with neighboring restaurants to improve customer service and material needs.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Communicated effectively with co-workers regarding customer needs and concerns.
Education
Bachelor of Law - Law
University of Wollongong
Wollongong, NSW.01-2028
High School Diploma -
Elizabeth Macarthur Highschool
Narellan, NSW.09-2023
Skills
- Legal research
- Problem solving
- Critical thinking
- Team collaboration
- Customer service
- Relationship building
- Time management abilities
- Effective communication
- Case interpretation
- Document drafting
- Task prioritization
- Calendar management
- Data management
- Leadership
- debating
- Risk management
Languages
English
First Language
Bangla
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Certification
- RSA License
- RCG License
Accomplishments
- Part of the high school leadership team to improve student welfare and provide guidance whilst representing the student body.
- Award for winning high school debate.
- Part of the high school SRC.
- Creating high school fundraisers to support material funds.
- Duke of Edinburgh completion award.
Affiliations
- Netball Player for 7 years.
- Kickboxing participant.
- participated in the 24 Hour fight against cancer walk.
References
References available upon request.
Timeline
Hospitality Worker
West Leagues Group Macarthur
02.2024 - Current
Sandwich Artist
Subway
11.2020 - 03.2024
Bachelor of Law - Law
University of Wollongong
High School Diploma -
Elizabeth Macarthur Highschool