Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ni Nyoman Resi

Carnarvon,WA

Summary

Hardworking Customer Service Representative Supervisor maintains and enhances customer service by delivering systems and procedures and supervising staff. Communicative and responsible team leader builds productive and positive relationships with employees and customers to improve retention and loyalty. Consistently promotes company values and culture through all interactions.

Overview

12
12
years of professional experience

Work History

Customer Service

BP
02.2023 - Current
  • Maintained up-to-date knowledge of product and service changes.

Kitchen Hand

Sail Restaurant
05.2021 - 03.2023
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.

Bananas Packer

Sweeter Bananas - The Sweeter Banana Co-Operative
10.2018 - 02.2023
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Completed daily orders with expert picking and packing of shipments.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.
  • Measured quantity, weight and dimensions to determine cost of shipping.
  • Re-packaged damaged or incorrectly packaged items.

Cleaner

Susan Knapton
02.2019 - 07.2019
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Vineyard Worker

Bacchus Labour
01.2018 - 07.2018
  • Picked grapes at correct time and sorted by quality for further processing into vineyard wines.
  • Cut grape vines down to single or Number canes to promote growth of new shoots.
  • Supported vineyard operations through lifecycle of vines from spring pruning to fall harvests.
  • Removed weak and diseased shoots from vines to improve space and resource availability for healthy shoots to grow.

Waitress

Pak De
06.2016 - 09.2017
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Spa Therapist

Mbok Sari
11.2013 - 03.2016
  • Analyzed skin condition and made appropriate product recommendations.
  • Stocked treatment rooms with proper supplies.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.

Cashier

Lestari
02.2012 - 10.2013
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

SMA Negeri 1 Kubu
05.2008

Skills

  • Self-Motivated
  • Flexible and Adaptable

Timeline

Customer Service

BP
02.2023 - Current

Kitchen Hand

Sail Restaurant
05.2021 - 03.2023

Cleaner

Susan Knapton
02.2019 - 07.2019

Bananas Packer

Sweeter Bananas - The Sweeter Banana Co-Operative
10.2018 - 02.2023

Vineyard Worker

Bacchus Labour
01.2018 - 07.2018

Waitress

Pak De
06.2016 - 09.2017

Spa Therapist

Mbok Sari
11.2013 - 03.2016

Cashier

Lestari
02.2012 - 10.2013

SMA Negeri 1 Kubu

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Ni Nyoman Resi