Nisha Jakhar

• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Responded to customer calls and emails to answer questions about products and services.
• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Placed outbound customer service or customer satisfaction calls to follow up on issues.
• Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
• Attended telephone skills and program information training sessions to boost aptitude.
• Met customer call guidelines for service levels, handle time and productivity.
• Delivered prompt service to prioritize customer needs.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

• Collaborated with faculty and staff to create meaningful learning experiences.
• Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Created and designed quizzes, tests and projects to assess student knowledge.
• Selected and designed lesson plans and curriculum to meet academic objectives.
• Conducted individual research projects to actively contribute to institution's research work.
• Built strong rapport with students through class discussions and academic advisement.
• Conducted engaging in-class discussions to facilitate learning and encourage participation.

• Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
• Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
• Fostered positive and pleasant classroom culture while maintaining learning development goals.
• Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
• Used computers, audio-visual aids and other equipment to supplement presentations.
• Helped students develop important learning skills and good study habits useful in trade school or college education.
• Disciplined students who engaged in cheating, plagiarism or other wrongdoing.
• Prepared students for local and national skills competitions.

Facilitated the government cooperative societies motive of developing a nexus between the people and government by pooling the funds and relocating the desired amount for the betterment and upliftment of the people of the state .

• Disciplined students who engaged in cheating, plagiarism or other wrongdoing.
• Offered supplemental and individualized instruction for at-risk and struggling students.
• Maintained positive and professional classroom environment throughout school year.
• Designed daily lesson plans customized to student needs.
• Established open communication and positive relationships with students, parents, peers, and administrative staff.
• Developed positive rapport with students of various and diverse backgrounds.