Nishan Bhatta
Parkes,NSW
Summary
Results-driven hospitality professional with a strong background in bar management and retail operations. Expertise in fostering team collaboration and enhancing customer experiences through effective problem-solving and communication skills.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Bar Manager
Quakers Inn
Sydney
02.2019 - 02.2022
- Managed daily bar operations and staff scheduling at a busy hospitality venue.
- Maintained inventory and ordered supplies to meet bar demands efficiently.
- Implemented safety protocols for alcohol service and responsible drinking practices.
- Fostered a positive work environment through team-building and open communication.
- Enhanced customer experiences by addressing inquiries and resolving issues promptly.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
Bottleshop Manager
Lewis Hotels
Sydney
02.2019 - 02.2022
- Managed daily operations and team performance at a busy liquor store.
- Maintained cleanliness and organization of the store for a welcoming environment.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Overseeing store operations on a daily basis, including overseeing staff, managing stock levels and handling customer inquiries.
- Complied with strict liquor sales laws to control store liability and protect minors from access to alcohol.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Cleaning Supervisor
Solo cleaning
sydney, NSW
11.2016 - 09.2019
- Supervised daily cleaning operations to ensure compliance with company standards.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for operational efficiency.
- Conducted regular inspections to maintain quality control across all sites.
- Resolved employee issues and conflicts to promote a positive work environment.
- Implemented improved cleaning procedures to enhance overall service quality.
- Communicated with clients to address concerns and ensure satisfaction with services.
Education
Bachelor of Science - Computer
Manav Rachna University
Haryana, India07-2027
High School Diploma -
Aroma Higher Secondary School
Nepal02-2015
Skills
- Team building
- Customer service
- Effective communication
- Problem resolution
- Time management
- Safety compliance
- Relationship building
- Team leadership
- Shift scheduling
- Event planning
- Bar management
- Decision-making
- Verbal and written communication
- Quality control
- Sales promotion
- Safe serving practices
- Restaurant management
- Clear communication
- Supply ordering
- Problem-solving
- Wine and liquor expertise
- Team collaboration
- Training and mentoring
- Bar staff supervision
- Staff scheduling
- Customer relationship building
- POS system proficiency
- Cash handling
- Responsible alcohol service
- Foodservice management
Languages
English
Professional
Nepali
Professional
Timeline
Bar Manager
Quakers Inn
02.2019 - 02.2022
Bottleshop Manager
Lewis Hotels
02.2019 - 02.2022
Cleaning Supervisor
Solo cleaning
11.2016 - 09.2019
Bachelor of Science - Computer
Manav Rachna University
High School Diploma -
Aroma Higher Secondary School