Work Preference
Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic
Open To Work

Nishan Kamar

Melbourne,VIC

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Assistant ManagerGuest Service HostCustomer RepresentativeCustomer service representative

Work Type

Part TimeContract WorkFull Time

Location Preference

On-SiteRemoteHybrid
Location: Melbourne, VIC
Open to relocation: Yes

Salary Range

65000/yr - 200000/yr

Important To Me

Company CultureFlexible work hoursHealthcare benefitsPaid sick leave

Summary

I’m a customer-focused team player who loves connecting with people and making sure every guest feels genuinely welcome. I’m confident handling reservations, seating arrangements, and payments, and I’m always eager to learn and grow. My goal is to create a warm, friendly atmosphere where people enjoy coming back.”

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Shell Reddy Express
07.2025 - Current
  • Assisted in daily operations to ensure efficient workflow and customer satisfaction.
  • Managed team schedules to enhance productivity.
  • Supported training initiatives for new employees, enhancing team knowledge and skills.
  • Tracked inventory levels and collaborated with suppliers to ensure stock availability.
  • Led team meetings to align goals, share updates, and foster collaboration among staff members.
  • Managed daily cash reconciliations to ensure precise financial reporting and minimize discrepancies.

Customer Representative

Shell Reddy Express
10.2021 - 07.2025
  • managed customer disputes with professionalism, elevating
  • Identified and delivered new services based on customer needs for customer satisfaction
  • Helped with daily sales, update on planograms and retaining regular customers

Guest Service Host

Journey Beyond (Melbourne Skydeck)
07.2022 - Current
  • Worked with front of booking staff to move / adjust calendar to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and ticket prices.
  • Helped to resolve queries from the visiting tourists and recommend place worth visiting in city .

Customer service representative

Europa market
08.2019 - 05.2022
  • Offered exceptional customer service with friendly greeting
  • Helped to maintain customer satisfaction with general recommendation and offers
  • Handling daily transactions with ease

Education

Resposnsible Service of Alcohol (RSA) -

CFT International Pty Ltd
02.2026

bachelor's degree - Information And Communication Technology

Kent institute of technology
Melbourne
01.2025

Skills

Ability to Work in a Team

Reservation Management

Complaint Handling

Exceptional communication

Guest Engagement

Payment Processing

Adaptability

Ability to Work Under Pressure

Customer Service

Excellent Communication Skills

Guest Relations

Management experience

Personal Information

  • Date of Birth: 07/07/1999
  • Nationality: Nepalese
  • Driving License: 044794113

Certification

  • Responsible serving of alchohol
  • Food handling

Languages

Nepali
Native or Bilingual
English
Full Professional

Timeline

Assistant Manager

Shell Reddy Express
07.2025 - Current

Guest Service Host

Journey Beyond (Melbourne Skydeck)
07.2022 - Current

Customer Representative

Shell Reddy Express
10.2021 - 07.2025

Customer service representative

Europa market
08.2019 - 05.2022

Resposnsible Service of Alcohol (RSA) -

CFT International Pty Ltd

bachelor's degree - Information And Communication Technology

Kent institute of technology

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Nishan Kamar