NIDHI
Summary
I am looking for an opportunity that will allow me the Personal Growth that I am seeking in my next career move. I believe in my ability to adapt to situations quickly, stay composed, communicated clearly and displaying efficiency will all assist me greatly in the future. I have set myself clear goals and i am working hard to actively achieving them.
Motivated Professional committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Highly efficient Team Member/Educator well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Educator
Me for Kids
Melbourne, VIC
12.2024 - Current
- Developed strong relationships with children , parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed room behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced room engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of children's progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Increased parent involvement with regular communication regarding student progress, concerns, and accomplishments.
- Improved children participation through the implementation of engaging group activities and collaborative projects.
Team Member
Officeworks Campbellfield
Melbourne, VIC
11.2012 - Current
- Dealing with customer queries and complaints.
- Work closely with the learning & development team member to keep training programs in line with the business requirement.
- Train new team members by relaying information on company procedures and safety requirements.
- Resolve issues quickly to maintain productivity goals.
- Seek out ways to go above and beyond job requirements.
- Instruct junior team members on protocols and procedures of each departments to maximize contributions.
- Maintain order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Keep work areas clean, organized and safe to promote efficiency and team safety.
- Learn all required tasks quickly to maximize performance.
- Contribute to team success by completing jobs quickly and accurately.
- Develop strong cooperative relationships with coworkers and managers.
- Operate register to process payments and collect cash payment for order totals.
- Work at different departments to provide optimal coverage and meet production goals.
- Maintain productive, efficient approach to all tasks.
Customer Contact Officer
SERCO ( Government Department)
Box Hill, VIC
06.2023 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
- Provided excellent customer service and provided answers to client questions within set standards.
- Worked with multiple screens and programs to resolve customer issues.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
Teacher
Evergreen Public School
India
01.2007 - 08.2009
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Promoted physical, mental and social development using classroom games and activities.
Education
Diploma Of Early Childhood And Education - Childcare
International College of Victoria
Melbourne, VICCertificate III In Early Childhood Education And C - Child Care
VICSEG New Future
Melbourne, VICMasters - Computer Applications
GNDU
INDIA06.2009
Bachelor of Education - Education
JAMMU UNIVERSITY
INDIA06.2005
Skills
- PERSONAL STATEMENT :
- Reliable - Organised-Trustworthy-Self Motivated-Persistent-Loyal
- Equipment Maintenance
- Money Handling
- Staff Training
- Stocking and Replenishing
- Safety Understanding
- Product Knowledge
- Facility Cleaning
- Teamwork and Collaboration
- Computer Skills
Certification
- Work with children check certificate
- First aid certificate
- Management of Asthma and Anaphylaxis Risk and Emergencies in the workplace
Timeline
Assistant Educator
Me for Kids
12.2024 - Current
Customer Contact Officer
SERCO ( Government Department)
06.2023 - 12.2023
Team Member
Officeworks Campbellfield
11.2012 - Current
Teacher
Evergreen Public School
01.2007 - 08.2009
Diploma Of Early Childhood And Education - Childcare
International College of Victoria
Certificate III In Early Childhood Education And C - Child Care
VICSEG New Future
Masters - Computer Applications
GNDU
Bachelor of Education - Education
JAMMU UNIVERSITY