NIYA RODSON
Burwood,Australia
Summary
Dynamic and dependable Crew Coach at McDonald’s with a proven track record in leadership and employee engagement. Expert in training and developing staff, enhancing customer service standards, and enforcing safety protocols. Recognized for adaptability and effective multitasking in fast-paced environments, ensuring operational excellence and team collaboration.
Overview
3
3
years of professional experience
Work History
Crew Coach (trainer)
McDonald’s, CHADSTONE SHOPPING CENTRE
08.2022 - Current
- Current crew coach (experienced cafe member, barista)
- Head of the Safety Squad group
- Conduct monthly workplace safety inspections.
- Very experienced with hospitality
- 2 years of experience working as a McCafe barista
- Trained new crew members on operational procedures and customer service standards.
- Conducted regular performance evaluations to provide constructive feedback.
- Enforced safety protocols and maintained cleanliness throughout the restaurant.
Education
Film, Television and Animation
Deakin University
Burwood01-2027
Skills
- Leadership
- Active, enthusiastic
- Dependable and responsible
- Flexible able to adapt quickly to new environment
- Patience
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Employee engagement
- Adaptive coaching
Accomplishments
- Received numerous commendations from supervisors for team building, mentoring and leadership skills.
Awards
Respectful behaviors awards in high school, 100% Attendance., 1st place in volleyball tourney in High school, + teamwork/cooperating with others
AVAILABILITIES
Weekdays, weekends, public holidays, school holidays etc.
References
Available upon requests
Volunteer work
- Assisted with special events and programs.
- Volunteer School program, lead students who help new high school students adjust into their new environment
Languages
English
Native/ Bilingual
Thai
Native/ Bilingual
Timeline
Crew Coach (trainer)
McDonald’s, CHADSTONE SHOPPING CENTRE
08.2022 - Current
Film, Television and Animation
Deakin University