N'KAYLA GAYDON
Narrabri,Australia
Summary
Reliable, organized and motivated individual seeking an opportunity in administration. I have strong communication and customer service skills, with a professional and friendly approach when dealing with people. I am confident working independently or as part of a team, managing tasks efficiently and learning new systems and processes. I have excellent attention to detail, good time management skills and a strong willingness to learn and develop my administrative skills
Overview
1
1
Certification
4
4
years of professional experience
Work History
Team Leader
The Reject Shop
Narrabri, NSW
01.2025 - 12.2025
- Led team in daily operations and ensured adherence to company policies.
- Trained new staff on store procedures and customer service standards.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Developed strategies for problem solving and conflict resolution among team members.
- Managed inventory levels and coordinated stock replenishment activities.
- Collaborated with management on promotional displays and merchandising strategies.
SHIFT SUPERVISOR/ CUSTOMER SERVICE TEAM MEMBER
KFC
Narrabri, Australia
05.2022 - 08.2024
- Demonstrated positive attitude by responding to complaints calmly and effectively.
- Trained new employees on food safety and customer service protocols.
- I maintain a positive attitude in challenging situations with difficult customers.
- Communicated effectively with clients, colleagues, and management to ensure clarity and collaboration.
- I can demonstrate strong communication skills to effectively liaise with clients, colleagues and management.
- I can work both in a team setting and as an independent individual.
- I have managed store closing and opening procedures to ensure safety and security.
- Managed inventory levels and ordered supplies to maintain operational readiness.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
Education
HIGH SCHOOL DIPLOMA -
WEE WAA HIGH SCHOOL
Wee Waa, NSWSkills
- Financial transactions
- Stock management
- Customer service excellence
- Effective communication
- Problem solving
- Time management
- Teamwork and collaboration
- Attention to detail
- Ability to work under pressure
- Adaptability to change
- Dependable attendance
- Professional demeanor
Certification
- Cert III in Retail Service
Timeline
Team Leader
The Reject Shop
01.2025 - 12.2025
SHIFT SUPERVISOR/ CUSTOMER SERVICE TEAM MEMBER
KFC
05.2022 - 08.2024
HIGH SCHOOL DIPLOMA -
WEE WAA HIGH SCHOOL