Noah Heath
Middle Swan,Australia
Summary
Offering reliable and positive attitude, eager to learn and grow in retail environment. Brings ability to understand customer service principles and operate point-of-sale systems efficiently. Ready to use and develop communication skills and teamwork in [Desired Position] role.
Developed strong customer service and interpersonal skills in fast-paced retail environment. Demonstrates ability in handling transactions and maintaining stock levels accurately. Seeking to transition into new field where these skills can drive positive outcomes.
Overview
3
3
years of professional experience
Work History
Store Team Member
IGA Supermarket
03.2023 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
Food Server
Subway
08.2022 - 03.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
Education
High School Diploma -
La Salle College
Middle Swan, WA09-2025
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
Extracurricular activities
Current attending Bagla TAFE
As well as attending year 12 at La Salle College Middle Swan
PRE Apprenticeship In Plumbing
Timeline
Store Team Member
IGA Supermarket
03.2023 - Current
Food Server
Subway
08.2022 - 03.2023
High School Diploma -
La Salle College
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