Noah Werner
Strathpine,QLD
Summary
Proven track record in enhancing customer loyalty and satisfaction, notably with Repco Australia, by expertly resolving complaints and ensuring timely deliveries. Demonstrated exceptional problem-solving and route planning abilities, leading to a significant increase in on-time delivery rates. Skilled in vehicle maintenance and customer service, showcasing a blend of hard and soft skills vital for high-pressure environments.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Repco Australia
09.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
E-bike Delivery
Dominos's Pizza
05.2024 - Current
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
- Maintained clean delivery vehicle and notified management of maintenance concerns and issues.
- Increased on-time delivery rates through effective communication with dispatchers and proactive route adjustments.
- Handled fragile items carefully, reducing instances of damage during transit and increasing client satisfaction levels.
Education
High School Diploma -
Pine Rivers State High School
Strathpine, QLD12.2025
Skills
- Safety awareness
- Local geography knowledge
- Route Planning
- Vehicle Maintenance
- Customer Service
- Time Management
- Problem-Solving
- Attention to Detail
- Time management skills
- Punctual and Reliable
- Dependable and reliable
- Heavy Lifting
Timeline
E-bike Delivery
Dominos's Pizza
05.2024 - Current
Customer Service Representative
Repco Australia
09.2023 - Current
High School Diploma -
Pine Rivers State High School
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