Mary Grace Pascual
Reynella,SA
Summary
Passionate and dedicated Individual Support professional with three years of experience in providing compassionate care and assistance to individuals in need. Proven track record of fostering independence and enhancing quality of life for diverse populations, including elderly and individuals with disabilities,Adept at developing and implementing personalized care plans, leveraging strong communication skills to establish rapport and trust with clients, and collaborating seamlessly with multidisciplinary teams.
Overview
8
8
years of professional experience
Work History
Individual Support Worker
Linkup Australia And RE Support And Coaching
12.2023 - Current
- Enhanced client well-being by providing personalized and compassionate care in daily activities.
- Assisted clients with personal hygiene tasks for improved health and comfort.
- Developed individualized care plans to address specific needs and promote independence.
- Improved client mobility by assisting with transfers, ambulation, and range of motion exercises.
- Managed medication administration according to prescribed schedules, ensuring proper dosage and adherence to guidelines.
- Facilitated social interactions and community involvement for increased quality of life.
- Provided emotional support to clients during challenging situations or periods of change.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each client''s needs.
- Communicated effectively with family members regarding updates on client status, concerns, or achievements.
- Promoted healthy lifestyles by preparing nutritious meals according to dietary restrictions or preferences.
- Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.
- Advocated for client rights within healthcare systems or other relevant agencies.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of individual support work.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Professional Cleaner
Quality Kleaners
11.2023 - Current
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
- Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
- Streamlined cleaning processes through the use of eco-friendly products and efficient techniques.
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
- Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Contributed to team efficiency by training new hires on company policies, procedures, and best practices in cleaning services.
- Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
Quality Control Supervisor
Motherson Co.Ltd
01.2021 - 09.2023
- Establish and enforce quality standards, policies, and procedures to ensure consistent product quality.
- Develop and implement a comprehensive quality management system for wire harness manufacturing.
- Identify areas for process improvement and efficiency gains within the wire harness manufacturing process.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
- Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
- Reported on short- and long-term trends in production to help management make proactive decisions.
Quality Control Officer
Yazaki Manufacturing Company
01.2020 - 01.2021
- Planned and implemented performance improvement and quality assurance programs.
- Implement and oversee robust quality control processes throughout the manufacturing of wiring harnesses.
- Conduct inspections at various stages of production to ensure adherence to specifications and industry standards.
- Perform regular audits on manufacturing processes to identify areas for improvement and ensure compliance with quality procedures
- Maintain accurate and detailed records of quality inspections, test results, and compliance documentation.
- Stay abreast of industry regulations and certifications relevant to automotive wiring harness manufacturing.
Individual Support Worker
Kanamachi General Hospital
01.2017 - 01.2020
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
Quality Control Officer
Yamaha Manufacturing Company
01.2016 - 01.2017
- Planned and implemented performance improvement and quality assurance programs.
- Develop, implement, and oversee comprehensive quality control processes to ensure the production of high-quality products.
- Investigate and analyze product defects, non-conformities, and customer complaints to identify root causes.
- Maintain accurate and up-to-date records of quality inspections, test results, and compliance documentation.
- Stay informed about industry regulations, standards, and certifications relevant to manufacturing in the automotive and recreational vehicle sector.
- Collaborate with suppliers to establish and maintain stringent quality standards for raw materials and components.
Education
Certificate III in Individual Support
Solis Institute
Adelaide2023
Bachelor of Science - Nursing
Nueva Ecija University
Philippines2009
Certificate III in Individual Support
Nueva Ecija College
Philippines2005
Bachelor of Science - Information Technology
Skill Power Institute
Philippines2001
Skills
- Supportive Personal Care
- Case Management
- Progress Documentation
- Emotional Assistance
- Companionship and Emotional Support
- Care Plan Assessment
- Time Management
- Community Integration
Qualifications
2023 Provide First Aid & CPR
2023 Manual Handling
2023 Current DCSI all clearances (Aged, Disability, Vulnerable & Child-related)
2023 National Police Clearance
2023 NDIS Worker Orientation Module
2023 NDIS Induction Module
Reference:
Daisy Lazarte
Supervisor
Linkup Australia
daisysinom2002@yahoo.com.uk
Rommel Verain
IT Manager
Superguardian
0435747343
rommelando@superguardian.com.au
Raquel Edwards
Managing Director
RE Support and Coaching
0410838898
raquel@resupportandcoaching.com
Timeline
Individual Support Worker
Linkup Australia And RE Support And Coaching
12.2023 - Current
Professional Cleaner
Quality Kleaners
11.2023 - Current
Quality Control Supervisor
Motherson Co.Ltd
01.2021 - 09.2023
Quality Control Officer
Yazaki Manufacturing Company
01.2020 - 01.2021
Individual Support Worker
Kanamachi General Hospital
01.2017 - 01.2020
Quality Control Officer
Yamaha Manufacturing Company
01.2016 - 01.2017
Certificate III in Individual Support
Solis Institute
Bachelor of Science - Nursing
Nueva Ecija University
Certificate III in Individual Support
Nueva Ecija College
Bachelor of Science - Information Technology
Skill Power Institute
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