Noela Mpuli
Townsville,QLD
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, Serving food, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem-solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Burger Urge
07.2023 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Volunteer
Townsville Multicultural Support Group
02.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others and Translation.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Supported new migrants from other countries.
Education
Diploma of Nursing - Health Education
TAFE Queensland - Pimlico
Townsville, QLD01.2025
No Degree - All Subjects
Townsville State High School
Townsville, QLD11.2022
Skills
- Guest Services
- Payment Collection
Certification
- Cardiopulmonary resuscitation
- Certificate II in Skills for Work and Vocational Pathways
- Certificate II in Health Support Service
Soccer
I play soccer for fun. It is the best sport that keeps me physically fit and it relaxes my mind.
Languages
Swahili
Native or Bilingual
English
Professional Working
Timeline
Customer Service Cashier
Burger Urge
07.2023 - Current
Volunteer
Townsville Multicultural Support Group
02.2023 - Current
Diploma of Nursing - Health Education
TAFE Queensland - Pimlico
No Degree - All Subjects
Townsville State High School
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