

Dedicated and service-oriented professional with a strong background in education and customer relations. A former Secondary School Teacher with proven skills in communication, problem-solving, and empathy, now leveraging these strengths to deliver excellent customer service experiences. Adept at managing inquiries, resolving issues efficiently, and maintaining a positive and professional attitude under pressure. Recognized for strong interpersonal skills, active listening, and the ability to build trust with diverse clients and team members. Committed to contributing to organizational success through reliability, adaptability, and continuous improvement.