Nok Cole
Alice Springs
Summary
High-performing administrative and client service professional with proven experience delivering frontline reception support, coordinating services and maintaining confidential records in busy environments. Known for exceptional organisation, reliability and the ability to manage competing priorities while providing outstanding customer service. Committed to supporting culturally respectful healthcare services and contributing to positive community outcomes.
Overview
6
6
years of professional experience
Work History
Cleaning
Alice Springs hospital
Alice Springs
05.2026 - Current
- Performed maintenance tasks such as cleaning counters, stocking supplies.
- Performed routine cleaning and landscaping work around public facilities.
- Prepared surface areas by cleaning them with specialized products.
- Maintained cleaning equipment in a clean and orderly fashion.
- Performed regular cleaning and maintenance on store guns.
- Moved furniture and other items prior to cleaning floors.
- Hydrostatically tested and performed chipping and cleaning duties.
- Clean windows inside and outside using appropriate cleaning solutions.
Foodbank Hub Coordinator
Foodbank
Alice Springs
12.2023 - 10.2025
- Provided frontline reception support as the first point of contact for clients and visitors
- Coordinated bookings and service delivery to optimize daily operations
- Maintained confidential client records with a high level of accuracy
- Managed high enquiry volumes while prioritizing competing demands
- Liaised with community organisations and multidisciplinary stakeholders
- Inducted and supported volunteers to foster a collaborative team culture
- Ensured compliance with organisational policies and safety standards
Foodbank Hub Volunteer
Foodbank
Alice Springs
06.2022 - 12.2023
- Coordinated intake processes and documentation to ensure smooth client experiences
- Provided respectful service to clients from diverse cultural backgrounds in a professional setting.
- Organized food drives to collect and distribute essential items.
- Assisted in sorting and packing food for community distribution.
- Collaborated with team members to maintain a clean work environment.
Housekeeping Attendant
DoubleTree by Hilton
11.2020 - 06.2022
- Followed strict hygiene and safety protocols
- Adhered to strict hygiene and safety protocols to ensure guest safety and satisfaction
- Displayed dependability in completing tasks accurately
Skills
- Reception and client-facing service excellence
- Appointment scheduling and diary management
- Accurate records management and data entry
- Confidential information handling
- Strong multitasking and prioritisation skills
- Stakeholder liaison and team collaboration
- Advanced communication and interpersonal skills
- High computer literacy (Microsoft Office & admin systems)
References
Available upon request
Licenses And Checks
- Northern Territory Driver's Licence
- NT Ochre Card (obtained)
- Willing to complete criminal history and required employment checks
Core Capabilities
- Reception and client-facing service excellence
- Appointment scheduling and diary management
- Accurate records management and data entry
- Confidential information handling
- Strong multitasking and prioritisation skills
- Stakeholder liaison and team collaboration
- Advanced communication and interpersonal skills
- High computer literacy (Microsoft Office & admin systems)
Timeline
Cleaning
Alice Springs hospital
05.2026 - Current
Foodbank Hub Coordinator
Foodbank
12.2023 - 10.2025
Foodbank Hub Volunteer
Foodbank
06.2022 - 12.2023
Housekeeping Attendant
DoubleTree by Hilton
11.2020 - 06.2022