NOK HIN LI
Melborune
Summary
Passionate and skilled barista with 4+ years of experience in high volume specialty coffee environments. Proficient in espresso extraction, latte art, and fast paced cafe operations, ensuring excellent customer service and quality beverages. Experience in inventory management, cash handling, and workflow optimization.
Currently in Australia with a working holiday visa and seeking long term employment opportunities with potential employer sponsorship.
Overview
8
8
years of professional experience
Work History
BARISTA/CASHIER
Fuel espresso
05.2022 - 12.2024
- Crafted high-quality espresso-based beverages with precision and consistency
- Delivered excellent customer service by making recommendations based on preferences
- Maintained a clean, organised, and well-stocked café environment
- Assisted with inventory management, ensuring timely replenishment of coffee beans, milk, and supplies
- Handled customer inquiries and resolved complaints to enhance satisfaction
BARISTA/CASHIER
Coffee Concept (Hong Kong) Limited, Starbucks
12.2016 - 05.2019
- Prepared and served a wide range of coffee and tea beverages in a fast-paced environment
- Managed daily operations, including stocking supplies, POS handling, and team coordination
- Ensured top-tier customer service, handling inquiries and resolving complaints professionally
- Maintained an organized and hygienic workstation in compliance with food safety standards
Education
Bachelor of Computer Science - Incompleted
Swinburne University of Technology
08.2016
The Peninsula School
12.2014
Skills
- Espresso Preparation & Dialing In
- Basic Latte Art
- Australian Coffee Styles
- High-Volume Workflow Management
- Customer Service & Hospitality
- POS & Cash Handling
- Inventory & Stock Control
- Multitasking and organization
- Available weekends
- Cleaning and sanitizing
- Team player
- Friendly and outgoing
Languages
Chinese (Cantonese)
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Full Professional
Japanese
Limited Working
Interests
- Video Gaming
Timeline
BARISTA/CASHIER
Fuel espresso
05.2022 - 12.2024
BARISTA/CASHIER
Coffee Concept (Hong Kong) Limited, Starbucks
12.2016 - 05.2019
The Peninsula School
Bachelor of Computer Science - Incompleted
Swinburne University of Technology
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