Noémie Maillard
Gold Coast,QLD
Summary
Dynamic professional with a background in hospitality and customer service, specifically as housekeeper and kitchen hand. Excelled in team collaboration and food safety, enhancing guest satisfaction and operational efficiency. Proven ability to apply attention to detail and positive attitude, achieving significant improvements in workplace productivity and customer experience.
Overview
7
7
years of professional experience
Work History
Kitchen Hand/Food Waiter
Mud Hut Hotel Motel
Richmond, QLD
12.2024 - 02.2025
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Prepared garnishes to complement dishes on menu.
- Assisted in the preparation of meal ingredients, including measuring, weighing, and mixing.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Provided customer service when necessary, addressing inquiries and ensuring satisfaction.
- Maintained order and cleanliness of work areas to conform with health codes.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
Housekeeper
Mud Hut Hotel Motel
Richmond, Australia
12.2024 - 02.2025
- Responded to requests from guests regarding housekeeping needs.
- Worked effectively in team environments to make the workplace more productive
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Assisted in laundry services including washing, drying, and folding linen
- Sorted and counted linens and organized in storage areas.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Replaced sheets and pillowcases daily, and used hospitality corners on beds to provide comfort for guests.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Used cleaning chemicals following proper guidelines.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
All Rounder
Belyando Crossing Road House
Belyando, QLD
11.2024 - 12.2024
- BARISTA - HOUSEKEEPER - BARMAID
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Collected payments and provided accurate change.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Processed payments using POS system or cash register accurately.
- Maintained cleanliness of bar area by clearing tables and washing glassware promptly.
- Prepared and served hot and alcoholic beverages and soft drinks to guests.
- Arranged bottles and glasses behind bar to make attractive displays.
Primary School Teacher
French National Education
Bordeaux, France
09.2023 - 08.2024
- Managed classrooms of students, fostering a safe and inclusive learning environment.
- Instructed students individually and in groups using varied teaching methods.
- Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
- Created and maintained a safe, orderly and productive classroom environment.
Child Care Supervisor
City Hall of Carbon-Blanc
Carbon-Blanc, France
09.2019 - 08.2023
- Scheduled classes, activities, and special events are conducted according to program objectives.
- Encouraged children's social interaction through cooperative games or outdoor activities.
- Developed and implemented age-appropriate activities to stimulate physical, emotional, social, and intellectual growth of children.
- Ensured the health and safety of all children in the facility by adhering to established standards and regulations.
Grape picker
Château Tayac
Margaux, France
09.2022 - 10.2022
- Checked fruit for signs of disease or insects, reporting details to supervisor.
- Maintained cleanliness of work area by collecting discarded leaves, stems, and other debris from the ground around the vines.
- Cut, rolled, and stacked sod.
- Assisted in sorting through collected fruits according to size, shape, color, and variety prior to packing them up.
French Assistant
CIEP (International Center of Educational Studies)
Corrientes, Argentina
08.2018 - 06.2019
- Compiled multidimensional cultural and educational resources for students to expand knowledge of key topics beyond classroom limitations.
- Adapted teaching methods to accommodate diverse learning styles of students.
- Developed lesson plans and activities that focused on French grammar, pronunciation, and culture.
Catering employee
CCAS (Communal Center of Social Work)
Agen, France
06.2018 - 07.2018
- Waitress (preparing meals, room service, dishes)
- Cleaning room and kitchen
- Informed customers about daily specials and menu changes when necessary.
- Ensured that all dishes were served at optimal temperature.
- Ensured all dishes were presented attractively before serving to customers.
- Stocked service area with paper products, condiments, beverages and other supplies as needed.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
Education
Master Degree - Teaching and Education Work
ESPÉ Aquitaine
Agen, France06.2017
Bachelor's Degree - Spanish and American Literature and Civilisation
University Michel De Montaigne Bordeaux
France06.2014
Senior Secondary Certificate of Education - Philosophical, Literary and Artistic Section
Bernard Palissy High School
Agen, France06.2011
Skills
- RSA
- FOOD SAFETY
- Hospitality background
- Health and safety
- Customer service
- Team collaboration
- Communication skills
- Attention to detail
- Positive attitude
- Basic culinary techniques
- Cleaning techniques
Travels
Indonesia, Spain, Portugal, Italy, United Kingdom, Belgium, Greece, Swiss, USA, Mexico, Belize, Cuba, Colombia, Peru, Ecuador, Bolivia, Argentina, Chili, Guatemala, Morocco, Australia
Hobbies and Interests
- Travels
- Arts
- Reading
- Cooking
- Trekking / Running
Languages
English
Professional
French
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Kitchen Hand/Food Waiter
Mud Hut Hotel Motel
12.2024 - 02.2025
Housekeeper
Mud Hut Hotel Motel
12.2024 - 02.2025
All Rounder
Belyando Crossing Road House
11.2024 - 12.2024
Primary School Teacher
French National Education
09.2023 - 08.2024
Grape picker
Château Tayac
09.2022 - 10.2022
Child Care Supervisor
City Hall of Carbon-Blanc
09.2019 - 08.2023
French Assistant
CIEP (International Center of Educational Studies)
08.2018 - 06.2019
Catering employee
CCAS (Communal Center of Social Work)
06.2018 - 07.2018
Master Degree - Teaching and Education Work
ESPÉ Aquitaine
Bachelor's Degree - Spanish and American Literature and Civilisation
University Michel De Montaigne Bordeaux
Senior Secondary Certificate of Education - Philosophical, Literary and Artistic Section
Bernard Palissy High School
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