Nooria Mohammad Zia
Hampton Park,VIC
Summary
I am a dedicated and high achieving retailer offering an extensive background in customer service, sales, client relations and merchandising. self-motivated and self-directed team player who also works well independently. I strive to master new concepts and skills. I’m passionate about helping customers and willing to go the extra mile to deliver exceptional customer service, creating a satisfying experience in whatever are I’m occupied in. I want to be a successful career person who can act as a source of inspirations for others.
Overview
5
5
years of professional experience
Work History
Casual Team Member
KMART
11.2020 - Current
- Checkout operator
- Meticulously handled POS system transactions include credit and cash to ensure seamless and accurate cashflow
- Customer greeter, warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Pick/Packing online orders, picked and packed products on daily orders
- Meet specifics of customer orders in a timely manner
- Selling floor, worked in a fast-paced environment to achieve daily sale targets and KPIs
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Warehouse Packer
Stanley Black & Decker
10.2023 - 04.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Operated manual pallet jacks and forklifts to move and store materials.
Shop Assistant
SARWARI RESTAURANT
11.2019 - 12.2019
- Provide customer services
- Prepare the ingredients including chopping and properly storing items
- General duties include cleaning and packing up.
Education
Certificate III - Beauty Services
Chisholm Institute
Dandenong, VIC08.2022
High School Diploma -
Dandenong High School
Dandenong, VIC12.2021
Skills
- Teamwork skills
- Strong communication skills
- Time management
- Excellent multitasking skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Flexible Schedule
- Leadership Qualities
- Safety understanding
Languages
Dari
Native or Bilingual
Persian
Limited Working
Hazaragi
Full Professional
Urdu
Professional Working
References
- Rebecca Sherry (School teacher), sherry.rebecca@dandenong-hs.vic.edu.au, 0478829923
Timeline
Warehouse Packer
Stanley Black & Decker
10.2023 - 04.2024
Casual Team Member
KMART
11.2020 - Current
Shop Assistant
SARWARI RESTAURANT
11.2019 - 12.2019
Certificate III - Beauty Services
Chisholm Institute
High School Diploma -
Dandenong High School
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