Nora Hobdodman

• Managed daily operations of the hostel, ensuring a welcoming and safe environment for guests.
• Supervised a team of volunteers, providing training and guidance to enhance service quality.
• Coordinated guest check-in and check-out processes, resolving issues and ensuring a positive experience.
• Organized group activities and tours, enhancing guest experiences and promoting local attractions.

• Managed bar operations, including preparing and serving drinks to customers.
• Provided excellent customer service, ensuring a positive experience for patrons.
• Excelled in a fast-paced environment, serving multiple customers simultaneously during busy hours.
• Assigning and coordinating tasks within a team
• Conducted daily till auditing, ensuring accurate counting and recording funds to maintain financial accuracy and security.

• Successfully managed day-to-day operations, including sales, inventory, and customer service.
• According to customer needs, complete customer drainage and guidance, and receive an average of more than 50 customers per day.
• Managed store layout for all merchandise, optimising space for enhanced visibility and customer experience.
• Trained and supervised staff, fostering a positive and productive work environment.
• Implemented effective merchandising strategies to optimise store layout and product presentation.
• Collaborated with the regional manager to achieve and exceed sales targets.

• Managed inventory and collaborated with vendors to introduce new collections and promotions.
• Conducted regular staff training sessions on product knowledge and sales techniques.
• Serving 2-3 customers simultaneously during busy periods, such as Christmas, Mother's Day and International Women's Day.
• Assisted in programming Les Nereides website and ensuring accuracy, completeness, and visual appeal to enhance the overall online shopping experience on Les Nereides's Shopify.
• Achieved and exceeded sales goals through effective team leadership and customer engagement.

• Excelled in multiple roles at McDonald's, performing in various areas including front counter, drive-thru, and food preparation areas.
• Assisting an average of 200 people under a high-pressure environment on each shift.
• Collaborated with team members to maintain cleanliness and adhere to food safety standards.
• Trained new crew members according to company policies and procedures.