Summary
Overview
Work History
Education
Skills
Timeline
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Nora Solak

Melbourne

Summary

Customer-focused professional with over 5 years’ experience in wellness services, workforce planning, and product development. Skilled at anticipating client needs, delivering seamless booking and front-of-house experiences, and offering tailored service recommendations to enhance satisfaction. Combines operational efficiency, product knowledge, and an approachable manner to build trust, encourage repeat visits, and support workplace teams in providing exceptional guest service.

Overview

4
4
years of professional experience

Work History

Assistant Wellness Coordinator

Wellness Gravity Float
04.2025 - Current
  • Warmly greet clients in person and over the phone, identify their needs, and recommend tailored services or products.
  • Efficiently handle bookings, payments, and cancellations to keep service smooth and minimise wait times.
  • Prepare therapy rooms, assist clients, and complete daily checks to maintain a clean, welcoming environment.
  • Stay approachable and professional to build trust, encourage repeat visits, and enhance customer loyalty.

WORKFORCE PLANNING ASSISTANT

Cirka Events
09.2023 - Current
  • Coordinate staff rosters, enhancing operational efficiency and employee satisfaction.
  • Manage scheduling for 500+ employees, ensuring seamless execution and resource allocation.
  • Implement strategic scheduling to boost team productivity and maintain optimal staffing.
  • Handle last-minute staffing challenges, ensuring smooth operations during major events.

WELLNESS & MINDFULNESS COACH

Mirosuna, Yarra Leisure & Wellness Social Club
02.2022 - Current
  • Facilitate engaging virtual wellness sessions, enhancing workplace wellbeing.
  • Encourage feedback to boost support, significantly increasing private bookings.
  • Organize tailored yoga retreats, ensuring satisfaction and repeat visits.
  • Manage 5-star retreats, adapting schedules for diverse skill levels.
  • Drive client retention with personalized coaching, achieving notable growth.

PRODUCT DEVELOPER

True Alliance - (LEE, Riders & Wrangler)
10.2022 - 07.2023
  • Led fit sessions, ensuring quality from prototype to final product, enhancing product standards.
  • Developed technical garment packs, ensuring precise specifications for smooth production.
  • Coordinated last-minute orders, adjusting schedules for timely delivery and positive feedback.
  • Adapted to women's wear, managing workload and successful launches with new designer.
  • Negotiated with international teams, ensuring timely sample approval to meet production deadlines.

DESIGN ASSISTANT

ADA - Australian Defence Apparel
09.2021 - 09.2022
  • Create detailed tech packs and specs, ensuring design accuracy and market readiness.
  • Review fabric swatches for optimal color, texture, and quality, enhancing design appeal.
  • Prioritize tasks to minimize production delays, maintaining efficient design workflows.
  • Adapt designs to meet military specs, ensuring timely delivery with precise material sourcing.
  • Collaborate with engineering teams to ensure accurate translation of designs into products.

Education

ACADEMY PROFESSION (AP) DEGREE - Business & Design Technology

EASV, Business Academy Southwest
08.2018

Skills

  • Product Development (Experienced)
  • Design (Expert)
  • Team Collaboration (Expert)
  • Client Management (Expert)
  • Leadership (Experienced)
  • Mindfulness (Expert)

Timeline

Assistant Wellness Coordinator

Wellness Gravity Float
04.2025 - Current

WORKFORCE PLANNING ASSISTANT

Cirka Events
09.2023 - Current

PRODUCT DEVELOPER

True Alliance - (LEE, Riders & Wrangler)
10.2022 - 07.2023

WELLNESS & MINDFULNESS COACH

Mirosuna, Yarra Leisure & Wellness Social Club
02.2022 - Current

DESIGN ASSISTANT

ADA - Australian Defence Apparel
09.2021 - 09.2022

ACADEMY PROFESSION (AP) DEGREE - Business & Design Technology

EASV, Business Academy Southwest

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