Lyndsay Gabiola
Townsville,QLD
Summary
High-achieving Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring 8+ years' experience to challenging new position with an industry-leading.
Overview
8
8
years of professional experience
Work History
Senior Account Manager
XRX Business Centre
Townsville, Qld
06.2016 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Collaborated with customers to develop strategic business and account plans.
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Reached out to accounts to measure customer satisfaction and increase revenue.
- Managed key account relationships, ensuring customer loyalty and retention.
- Provided ongoing training and support to junior team members on sales techniques and processes.
- Identified opportunities for cross-selling products and services to existing customers.
- Maintained accurate records of all customer interactions in the CRM system.
- Managed multiple accounts simultaneously while meeting deadlines.
- Promoted finance products to customers and sales force to increase penetration.
- Researched and secured new accounts within assigned territory to increase sales and profitability.
- Worked closely with executive team to outline company goals and transfer goals to account holders.
Education
Bachelor of Business - Accounting
James Cook University
Townsville, QLD03-2018
Skills
- Sales expertise
- Database Management
- Territory Management
- Customer Relations
- Schedule Management
- Business Development
- Revenue Generation
- Excellent negotiation skills
- Business strategies
- Order Management
Affiliations
- Sport enthusiast: Enjoy various sports activities like football, running and resistance training
- Travel aficionado: Love exploring new destinations and experiencing different cultures with my fiance'
- Family-oriented: Cherish spending quality time with my loves ones, prioritizing family gatherings and activities
Timeline
Senior Account Manager
XRX Business Centre
06.2016 - Current
Bachelor of Business - Accounting
James Cook University
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