Nour Halabi
Burwood,VIC
Summary
Ultimate passionate for beauty. Keen on up skilling and keeping up to date with all the beauty trends. Soon will graduate in Beauty Therapy and ready to leverage training and experience to take on new professional challenges. I have extensive customer service focused experience, positive, energetic, and driven to exceed expectations. Proficient in sequence-of-service best practices; recognized by managers, coworkers, and customers for providing attentive service and maintaining repeat business, multitasking with a strong work ethics, excellent team player, proactive approach to improving processes, increasing revenues, promote business growth and resolving customer issues, dealing with difficult customers professionally, reliable, and dependable professional.
Overview
3
3
years of professional experience
Work History
Beauty Therapist
Endota Spa
02.2023 - Current
- Keep work areas, tools, and equipment clean and properly sanitized and follow clean and hygiene procedures to minimize cross infection and health risk of shared environment.
- Help customers feel relaxed and comfortable through conversation and personal readability.
- Provide exceptional relaxation massage and facials.
- Provide variety of beauty treatments as needed like waxing, brow and lash tinting and manicure and pedicure.
- Analyze client needs and come up with individualized and customized treatment plans.
- Analyze client skin to assess conditions and skin type and suggest products and treatments needed.
- Educate clients on care processes and advise on further care and products.
- Maintain counter and display areas for cleanliness and organization.
- Promote additional products and services to increase sales numbers and revenue with diverse selection.
- Develop in-depth product knowledge, continuously learning and keeping up to date with latest trends in beauty to avail of resources and apply best practices.
Restaurant Manager
The Peacock Den
03.2020 - Current
- Deliver product's knowledge to the customers with high level of familiarity in a friendly and professional manner
- Handle table reservations, confirmations, inquiries, complaints and liaise with guests regarding special functions and communicate with the Chef in the planning of event bookings
- Following the restaurant's standards of quality, service, cleanliness, and safety
- Hold regular On-the-Job training sessions to ensure that staff are familiar with restaurant policies and practices and providing direction and guidance to less-experienced staff
- Manage and control all aspects and operations of the restaurant, bar.
- Maintain high standards of morale and personal appearance of all staff
- Ensure that all stocks and supplies are requested in a timely manner, correct stock par levels maintained, and all products stored under optimum conditions and regular monthly stocktaking of all bar beverages, equipment, and wine cellar stock
- Reporting daily reconciliation of takings to be consistently accurate, secure, and thorough
- Preparing staff roster and maintaining wage cost
- Recognition, planning and leveraging around key sales opportunities to ensure the maximum of customer satisfaction, food/wine stimulation and earning of business revenue.
- Promote positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Education
Diploma of Beauty Therapy -
Casey College of Beauty Therapy
Berwick, VIC10.2023
Design And Provide Cosmetic Tattoo Treatments -
Academy of Cosmetic Tattoo Australia
Caloundra, QLD09.2019
Skills
- Time Management
- A team member
- Problem solving skills
- Interpersonal skills
- Communication skills
- Emotional intelligence
- Work ethics
- Cosmetic tattooing
- Lash and Brow treatments (shaping, waxing, tinting, lamination and lash lifts)
- Facial and Massage treatments
- Manicure and Pedicure
- Makeup
Beauty Key skills:
References
Gareth Elstob
Director – The Peacock Den
0410 659 866
The Basin, VIC
References
Shani De Prinse
Training Coordinator
Casey College of Beauty Therapy
1300 711 072
Timeline
Beauty Therapist
Endota Spa
02.2023 - Current
Restaurant Manager
The Peacock Den
03.2020 - Current
Diploma of Beauty Therapy -
Casey College of Beauty Therapy
Design And Provide Cosmetic Tattoo Treatments -
Academy of Cosmetic Tattoo Australia
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