Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Accomplishments
References
Timeline
Generic

Nozomi Nakako

Summary

Individual with over 11years of customer service experience, born in China and raised in Japan.

Skillfully delivers high-quality service and promote customer loyalty.

Dedicated to team and business success.


I am soon transitioning to a student visa and plan to stay for at least two more years in Sydney.

Overview

12
12
years of professional experience

Work History

Cashier & Waiter

Masuya International HR
02.2024 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for reduced waiting times and adapted to a busy environment.
  • Mentored new employees on cashier duties.
  • Worked with floor team and managers to meet wide range of customer needs.

Catering Staff Member

Total Brain Inc.
03.2023 - 01.2024

・Enhanced customer satisfaction by providing exceptional catering services at various events.

・Proven ability to learn quickly and adapt to new situations.

Showroom Attendant

Daikin Air-Conditioning
01.2023 - 10.2023

・Provided comprehensive product knowledge to customers, addressing inquiries and guiding them through available options.

・Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.


VIP Cafe Lounge Manager

Valuence Inc.
03.2022 - 01.2023

・Developed and Maintain strong relationships with VIP customers, addressing their specific needs and preferences to enhance overall satisfaction.

・Collaborated with marketing and events teams to organize exclusive events.

・Assisted in the coordination of recruitment processes,including interview.







Salesperson

Louis Vuitton Japan Ltd.
04.2016 - 12.2021

・Boosted sales by consistently engaging with customers and addressing their needs effectively.

・Developed relationships with clients for increased loyalty and repeat business.

・Executed product displays with brand guidelines.

・Managed and organized store inventory.

Salesperson

UNIQLO
02.2012 - 11.2013
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Provided exceptional customer service, resulting in numerous positive reviews.

Education

Bachelor of Arts - Graphic Communications

Joshibi Art University
Tokyo
03.2016

High School Diploma -

Joshibi Art University High School
Tokyo
03.2012

Skills

  • RSA
  • Extensive Customer Service Experience
  • Teamwork, Team management
  • Excellent Communication
  • Familiar with POS system
  • Punctual
  • Responsible
  • Customer focused
  • Sales skill
  • Excel
  • Power point
  • Microsoft words

Languages

Chinese (Mandarin)
Native or Bilingual
Japanese
Native or Bilingual
English
Professional Working

Additional Information

Working Holiday Visa

Expiration: 09/01/2025

Accomplishments

-Both weekend days

-Full-time work is available if required.

References

On request.

Timeline

Cashier & Waiter

Masuya International HR
02.2024 - Current

Catering Staff Member

Total Brain Inc.
03.2023 - 01.2024

Showroom Attendant

Daikin Air-Conditioning
01.2023 - 10.2023

VIP Cafe Lounge Manager

Valuence Inc.
03.2022 - 01.2023

Salesperson

Louis Vuitton Japan Ltd.
04.2016 - 12.2021

Salesperson

UNIQLO
02.2012 - 11.2013

Bachelor of Arts - Graphic Communications

Joshibi Art University

High School Diploma -

Joshibi Art University High School
Nozomi Nakako