I pride myself on showing up on time, working hard, and always being open to learning new skills. I embrace challenges with a positive attitude, and strive to maintain a cheerful demeanor.
Overview
16
16
years of professional experience
Work History
Crew Member
KFC Joondalup
04.2024 - 08.2024
Greet customers in a friendly way, and resolve any issues or complaints.
Prepare and package orders quickly, and accurately.
Cleaning and maintenance, and food safety compliance.
Operate kitchen equipment, and follow recipes to prepare food.
Tour Guide
Sisterstour Bali
01.2017 - 01.2018
Greeting tourist groups and creating tour itineraries by describing places and options to people
Providing transport and directions to tourists
Be willing to put own spin on tour points, such as making jokes and providing insightful commentary
Maintaining a positive and friendly demeanour at all times
Guest Relations Officer & Waitressing
VUE 46 Les Amis Group Indonesia
01.2015 - 01.2016
Handling incoming and outgoing calls in Bahasa or English
Making reservations accordingly and accurately for the guests by phone or email
Being familiar with the menu, promotions and service procedures
Greeting guests as they arrive in a prompt manner then leading them to their prepared table
Assisting the wait staff when necessary
Insurance Agent
PT. Prudential Life Assurance Indonesia
01.2013 - 01.2015
Breeding productive relationships to create a pool of prospective clients from various sources
Evaluating business or individual customers needs and financial status, then proposing the appropriate protection plans to suit them
Receptionist
PT. First State Investment Indonesia
01.2011 - 01.2012
Serving visitors by greeting, welcoming, and directing them appropriately
Answering the phone promptly and responding to emails
Keeping a safe and clean reception area by complying with procedures, rules, and regulations
Manager I-Marketing
Mom n Jo Spa Healthy Pregnancy Happy Baby
01.2009 - 01.2011
Developing and maintaining social media profiles on Twitter and Facebook
Managing promotions and events on the company's website and social media
Managing and delivering email lists, soliciting customer feedback
Education
Diploma - Secretary
Academy of Secretary Interstudi
Jakarta, Indonesia
01.2011
Bachelor of Social Sciences - Faculty of Geography
Gadjah Mada University
Indonesia
01.2006
Skills
Customer-oriented
Multitasking
Quick learner
Teamwork-oriented
Positive outlook, and outgoing personality
Skillset
Multitasking
Quick learner
Customer oriented
Good conversational skills
Teamwork-oriented
Positive outlook and outgoing personality
Languages
English
Professional Working
Japanese
Limited Working
Korean
Limited Working
Indonesian
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Crew Member
KFC Joondalup
04.2024 - 08.2024
Tour Guide
Sisterstour Bali
01.2017 - 01.2018
Guest Relations Officer & Waitressing
VUE 46 Les Amis Group Indonesia
01.2015 - 01.2016
Insurance Agent
PT. Prudential Life Assurance Indonesia
01.2013 - 01.2015
Receptionist
PT. First State Investment Indonesia
01.2011 - 01.2012
Manager I-Marketing
Mom n Jo Spa Healthy Pregnancy Happy Baby
01.2009 - 01.2011
Diploma - Secretary
Academy of Secretary Interstudi
Bachelor of Social Sciences - Faculty of Geography
Gadjah Mada University
Similar Profiles
Anita CheethamAnita Cheetham
School Liaison Officer (Acting) at City of JoondalupSchool Liaison Officer (Acting) at City of Joondalup