Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Nusrat Jeba

Bexley,NSW

Summary

Dynamic culinary professional with experience at Mini Masterminds, excelling in food preparation and customer service. Proven ability to reduce food waste through effective portion control and maintain high standards of cleanliness. Skilled in cooking techniques and fostering team collaboration to enhance service delivery and ensure customer satisfaction.

Overview

5
5
years of professional experience

Work History

Cook

Mini Masterminds
01.2023 - Current
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Customer Service Representative

Woolworths Kogarah
11.2021 - Current
  • Resolved customer inquiries efficiently, ensuring satisfaction and loyalty.
  • Trained new team members on company policies and customer service standards.
  • Managed product returns and exchanges, maintaining inventory accuracy.
  • Collaborated with management to streamline processes, enhancing service delivery.

Customer Service Representative

BP Bexley
10.2021 - 08.2024


  • Made coffee and served to customers
  • Took training as a Barista
  • Delivered exceptional customer service, resolving inquiries efficiently and enhancing overall customer satisfaction.
  • Managed inventory effectively, ensuring stock levels met operational demands and minimizing discrepancies.

Cook

Hariri Chicken
09.2020 - 01.2023
  • Assisted in preparing ingredients for daily menu items, ensuring freshness and quality.
  • Maintained cleanliness and organization of kitchen equipment and workstations.
  • Collaborated with team members to support efficient meal service during peak hours.
  • Learned various cooking techniques to assist in the preparation of diverse dishes.

Education

Certificate III - Early Childhood Education

Luvium College
NSW
01-2023

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling

Timeline

Cook

Mini Masterminds
01.2023 - Current

Customer Service Representative

Woolworths Kogarah
11.2021 - Current

Customer Service Representative

BP Bexley
10.2021 - 08.2024

Cook

Hariri Chicken
09.2020 - 01.2023

Certificate III - Early Childhood Education

Luvium College

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Nusrat Jeba