Nutnaree Soymas
Bell Post Hill
Summary
Dynamic and motivated professional with over 20 years of experience in customer service and sales, demonstrating a proven track record of enhancing customer satisfaction and driving revenue growth. Currently based in Geelong, ready to leverage expertise in the hospitality and retail sectors to create memorable customer experiences. Skilled in fostering positive relationships, collaborating seamlessly within teams, and adapting quickly to new challenges and environments. Committed to delivering exceptional service and contributing to organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Consultant
SQD POWER
BANGKOK, THAILAND
02.2020 - 10.2024
- Delivered excellent customer service in retail and sales environments.
- Achieved sales targets and built long-term customer relationships.
- Trained and supported new staff in product knowledge and service skills.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Responded to telephone and in-person requests for information.
Volunteer
Stella Café, Cultura
Geelong, Victoria
07.2025 - Current
- Assisted with food preparation, cleaning, and customer service in a café environment.
- Worked effectively in a multicultural team and improved English communication skills.
- Maintained a friendly and welcoming atmosphere for customers.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Promoted environmental awareness with educational workshops and hands-on activities.
Education
Some College (No Degree) - Business Computer
SURATTHANI VOCATIONAL
SURATTHANI THAILANDSkills
- Customer service & communication
- Sales & upselling experience
- Teamwork and collaboration
- Time management & multitasking
- Cash handling & POS systems
- Languages: Thai (native), English (intermediate, improving)
- Relationship building
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
Certification
DoFoodSafely Certificate – Victoria, Australia (Completed)
Visa Status
Currently on Bridging Visa B with unlimited working hours and full work rights in Australia.
Languages
English
Limited Working
Timeline
Volunteer
Stella Café, Cultura
07.2025 - Current
Sales Consultant
SQD POWER
02.2020 - 10.2024
Some College (No Degree) - Business Computer
SURATTHANI VOCATIONAL
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