Nyah Johnson
Canberra,ACT
Summary
Outgoing student with customer service, multitasking, and time management abilities pursuing flexible part-time employment with weekend and evening shift options. Devoted to giving every customer a positive and memorable experience that reflects esteemed values of any establishment. Committed hardworking employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Communications, Equity & Inclusion Assistant
Legal Aid Association of California (LAAC)
Berkeley
01.2023 - 01.2024
- Foster an inclusive environment through the creation of Staff Demographic Surveys & DEI Statement
- Document ideas discussed in DEI seminars and organizational meetings
- Implement community feedback concerning DEI efforts in the Legal Aid community
- Create holiday social media posts and other online campaigns using LAAC branding elements
- Update organization's website monthly to include new donors and upcoming wellness seminars.
Diversity, Equity & Inclusion Director
Bare Magazine
Berkeley , CA
08.2023 - 12.2023
- Research equitable hiring practices
- Compose a DEI statement that reflects Bare's commitment to diversity and inclusion
- Review and approve editorial articles
- Approve the final draft of magazine and company merch
- Spearhead partnerships and outreach with other student organizations to encourage collaboration.
Apprentice Leader for Yosemite National Crew
Student Conservation Association
Yosemite , CA
05.2022 - 08.2023
- Plan meals for 5 crew members for a total of 21 days in the backcountry
- Purchase food and crew hygiene products according to a budget
- Collect supplies from gear cache and distribute individually to crew members
- Spearheaded day hikes to and from work sites, as well as longer hikes to other campsites
- Communicate with National Park Service and crew's family using inReach and radio to ensure safety.
Customer Experience Intern
Okta, Inc.
San Francisco
08.2021 - 06.2022
- Deliver presentations on multicultural marketing and the retention of BIPOC staff members
- Partner with interns from other departments to create marketing materials
- Create welcome decks used during promotional briefings with out-of-company executives
- Update list of executive attendance in Salesforce before and after briefings.
Youth Intern
Hope Collaborative
Oakland , California
09.2020 - 05.2021
- Worked diligently to decrease families affected by food insecurity
- Replaced selection in Oakland Corner stores with fresh produce
- Delivered healthy food kits to homes
- Led virtual cook along to show participants how to prepare delivered food kits.
Intern
City of Oakland Office of the Mayor
Oakland
01.2021 - 04.2021
- Research topics concerning housing, child welfare, and education
- Communicate with local organizations to set up and confirm events
- Enlist the support of donors via phone call and email for specific campaigns
- Support administrative tasks such as data entry.
Teacher Assistant (Mentor)
Partners Summer Academy
Oakland , CA
06.2019 - 12.2019
- Methodically approached the needs of students, parents, and supervisors
- Spearheaded classroom activities and opportunities for learning and interpersonal connection
- Arranged field trips, scheduled events, and planned activities for daily assemblies.
Education
Political Science, International Relations -
Australian National University
Canberra, ACTRhetoric, Political Science -
University of California, Berkeley
Berkeley, CA05-2026
Oakland Technical High School
Oakland, CASkills
- Servicing customer needs
- Collaboration across multiple teams and organizations
- Verbal communication via phone calls and in person interactions
- Written communication via email correspondences
- Data Entry
- Event Planning
Club memberships
- Model U.N (ANU), 02/2024 - Present
- The International Relations Society (ANU), 02/2024 - Present
Leadership and activities
- Class Representative, ANU - Facilitate communication among the students, course convener, the university, and academic colleges. Provide consistent and approachable venues for feedback from
fellow students and classmates on all aspects of academic courses. Uphold expectation to attend lectures and forums regularly to
provide useful feedback on courses. Attend meetings with the Head of School to communicate feedback from the students to the academic colleges and course conveners.
Timeline
Diversity, Equity & Inclusion Director
Bare Magazine
08.2023 - 12.2023
Communications, Equity & Inclusion Assistant
Legal Aid Association of California (LAAC)
01.2023 - 01.2024
Apprentice Leader for Yosemite National Crew
Student Conservation Association
05.2022 - 08.2023
Customer Experience Intern
Okta, Inc.
08.2021 - 06.2022
Intern
City of Oakland Office of the Mayor
01.2021 - 04.2021
Youth Intern
Hope Collaborative
09.2020 - 05.2021
Teacher Assistant (Mentor)
Partners Summer Academy
06.2019 - 12.2019
Political Science, International Relations -
Australian National University
Rhetoric, Political Science -
University of California, Berkeley
Oakland Technical High School
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