Oak Hein Thu
Toowoomba
Summary
Friendly team player dedicated to making delicious specialty tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Bubble Tea Barista
The Alley UK
08.2023 - 10.2024
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Learning Support Assistant
Ranelagh Primary School
03.2024 - 09.2024
- Promoted a positive learning culture within the school community by modeling respect, empathy, and professionalism at all times.
- Contributed to the planning and execution of extracurricular activities that enriched students'' educational experiences outside the classroom setting.
- Communicated regularly with parents and guardians about student achievements and areas of improvement, fostering strong partnerships.
- Implemented behavior management techniques to maintain a positive and focused learning environment.
Office Administrative Assistant
Myanmar International School Yangon
04.2019 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Education
Bachelor of Arts - Business Administration
University of Bedfordshire
Luton, England08.2019
Skills
- Positive attitude
- Hospitality and professionalism
- Teamwork and collaboration
- Customer service
- Multitasking Abilities
Languages
English
Native or Bilingual
Burmese
Native or Bilingual
Timeline
Learning Support Assistant
Ranelagh Primary School
03.2024 - 09.2024
Bubble Tea Barista
The Alley UK
08.2023 - 10.2024
Office Administrative Assistant
Myanmar International School Yangon
04.2019 - 06.2023
Bachelor of Arts - Business Administration
University of Bedfordshire
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