Oday Al-Obaidy
Liverpool,NSW
Summary
Dedicated professional with a strong background in customer relationship management and service delivery. Skilled in problem-solving and time management, consistently achieving high customer satisfaction and minimizing downtime through proactive maintenance measures.
Overview
10
10
years of professional experience
Work History
Field Service Technician
Duncan Solutions
St Leonards
01.2017 - Current
- Delivered knowledgeable service to resolve customer issues promptly and effectively.
- Executed daily duties with precision and efficiency.
- Utilized advanced technical skills to troubleshoot and resolve complex problems.
- Repaired and replaced faulty components to maintain optimal equipment performance.
- Implemented preventive measures to minimize equipment downtime and enhance reliability.
Handyman
Sole trade
Sydne
04.2016 - Current
- Delivered expert home improvement consultations and project planning for clients.
- Utilized professional-grade tools to execute diverse handyman services.
- Maintained organized and clean work environments at job sites.
- Cultivated strong client relationships through exceptional customer service and trust.
Education
Bachelor of Science - Computer Science
Overseas Collge
07-2005
Sertificate IV - Building Project Support (Estimator Stream)
Back To Basic
Maitland, NSWSkills
- Technical troubleshooting
- Equipment maintenance
- Complex problem solving
- Service management
- Component replacement
- Customer relationship management
- Time management
- Attention to detail
- Work order prioritization
Timeline
Field Service Technician
Duncan Solutions
01.2017 - Current
Handyman
Sole trade
04.2016 - Current
Bachelor of Science - Computer Science
Overseas Collge
Sertificate IV - Building Project Support (Estimator Stream)
Back To Basic